Job Description

Description Primary Objective: * Provide application support, participate in application customization and integration, user training, installation, implementation support and maintenance to ensure the system availability as per agreed SLA. * Description Primary Objective: Provide application support, participate in application customization and integration, user training, installation, implementation support and maintenance to ensure the system availability as per agreed SLA. Manage manufacturing and delivery of IT application, change requests, internally and with SBU Engagement Manager/SMEs to ensure the consistency and proper functioning of the application system and to meet Business needs. Key Responsibilities: Engage with Tribes/CoEs and develop/design solutions based on business requirements Serving as a liaison between business squad and developer To provide subject matter expertise to Business functions - integral interface between business users and IT to lead and assist in the design, development, implementation and on-going use of IT applications and solutions Support the Squad Lead in managing and track all change request delivery Application and Systems Development Perform the development of enterprise class applications and integration in line with Group IT solutions architecture Support of IT application development functions (plan, organize, outsource management and monitor development projects according to set standards) Operational efficiency of applications delivery Manage opportunities to improve / enhance existing systems Services include application customization and integration, user training, installation, live implementation support and maintenance. Application customization includes analysis of customization requests and writing of amendment/program specifications, designing, coding and testing of complex programs. Manage and resolve application issues Manage production system SLA Provide post-implementation support to the business users related to their areas of supports. Ensure compliance to all processes, audit and risk matters in the execution of user story. Patch management to address system vulnerability and system obsolescence. Applications Maintenance and Support Perform efficient and effective first and-or second level support for applications Requirements Requirements: Bachelor Degree in Computer Science / Software Engineering / Information Technology Professional Acceditation:- Must have knowledge and experience in supporting Intellimatch Recon application system and Murex application system. Preferred level of Experience (by years/function/industry): Minimum 3 years of working experience in relevant field i.e. Treasury products, processes and operations. Fundamental analytical & conceptual thinking skill The ability work with business squad to determine acceptable solutions. Proficient in Microsoft Dot Net, Microsoft SQL Server, Oracle SQL/PLSQL Strong analytic and problem-solving skill. Working experience with Agile. Good communication skill and documentation skill Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards