Job Description

As the Presales Consultant, you will be responsible for providing support for sales opportunities and deal flow by securing the technical solution including needs analysis, solution demo and proposal. The Presales Consultant collaborates with sales, and delivery team to accurately address customer needs, and supported by customer\xe2\x80\x99s technical decision-makers. Communicate daily with sales staff regarding sales activities and strategies and act as customer advocate and liaison for solutions and product management and development.

• Proactively scopes the technical solution required to address customer requirements, assess customer\xe2\x80\x99s needs and recommends solutions to bring value to both the customer and Sure-Reach.
• Able to determine technical and business requirements and ensuring that all the necessary information is collated prior to producing a solution.
• Coordinates closely with sales and account managers to align solution design with customers\xe2\x80\x99 business requirements.
• Opportunistically pursues additional business development opportunities within end user customer organizations, collaborate with sales to ensure these opportunities are effectively covered and show progress in advancing the sales stage.
• Monitors end user customer support for technical solutions proposes throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
• Provide accurate and timely management information, to include activity reports, and project forecasts.
• Completed required training and development objectives within the assigned timeframe.
• 2 years of relevant experience
• Previously experience of requirements gathering, design and solution building and the ability to replicate this in a commercial setting.
• Ability to cope under pressure and prioritize work accordingly.
• Strong project management skills and ability to lead, motivate and direct cross functional workgroup experiences a distinct advantage.
• Build technical relationship with prospects or existing customers and provide any technical inputs needed for proposal.
• Holds strong product, technology and industry knowledge with good problem solving and presentation skills.
• Excellent presentation and demonstration with good listening skills.
• Ability to work in a team environment and develop effective working relationships internally at a variety of levels; working closely with cross functional departments such as sales, operations and product development.
• Eager to learn and develop. Have strong affinity with latest technologies.
• Ability to present and establish value and business proposition to large groups and senior client executives through technical presentations, demonstrations and pilot or proof of concepts.
• Must be customer focused and have the ability to manage and resolve solutions to complex technical challenges.
• Bachelor Degree in Business or Computer Science preferred.

The Sure-Reach Group started its core business in logistics in 2003, providing express delivery services. And in 2008, expanded its services to become a leading records management company in Malaysia, it earned a reputation for bringing innovation to the local scene.

In 2008, Sure-Reach Records Management Sdn. Bhd. was formed to provide Total Records and Information Management (TRIM) services and solutions. Again, the Group created new benchmarks such as implementing the World\xe2\x80\x99s First integrated RFID Records Management facility.
Today, the Group stands out as a prominent provider of TRIM services and solutions in Malaysia.

Records Management Services - Secure Storage, Collection, Retrieval And Secure Destruction of Of Documents and Media.
Document Imaging and Scanning
EDMS and Data Capture
Consulting and Training in ECM, Business Process Automation Services
Robotic Process Automation (RPA)
With a perfect combination of cutting-edge technologies and adoption of best practices, and a commitment to providing convenient, hassle-free and delightful customer experiences; Sure-Reach have received various international recognitions and certifications.

OUR VISION
To be the preferred Total Records and Information Management (TRIM) and EDMS services and solutions provider in the ASEAN region
OUR MISSION
To support customers in managing their business information more effectively and efficiently.
To facilitate business process automation for a paperless office environment nationwide
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5