Job Description

Location: Malaysia (Bayan Lepas) Dell Technologies (DT) creates technology solutions for a changing world. Our DT Services team translates our customers\xe2\x80\x99 business requirements into total enterprise-wide solutions. We\xe2\x80\x99re skilled in analyzing the customer\xe2\x80\x99s business goals, objectives, needs and general business environment to create solutions that will transform their use of I.T. This Graduate Hire opportunity is within our Inside Services Presales group that sits within the DT Services Organization focusing on the creation and governance of custom support, deployment and consulting services offers (Statements of Work). Join us for a great opportunity to learn how to collaborate and work with remote cross functional teams across the globe to achieve goals and provide outcomes. You will develop and enhance a wide range of skills (Process Engineering, Project Management, Influencing without Authority, Business Intelligence & Analytics) as well as getting to learn more about IT Services and how they can help our customers transform. Work closely with the Head of APJC Presales and Operations Lead in the regional team engagement and operation aspects. Your responsibilities include:

• Supports the sales-maker and Senior Solution Architects in solutioning custom support and/or deployment services to drive upsell opportunities.
• Participates in the construction of financial models and quotations that align with custom solution proposals.
• Support Presales Operations work such as SKU creation and uploading of deals information/artifacts into our Presales Tools and Systems.
• Run the program, under guidance, to perform Quality Assurance on Solutioning artifacts and support the provision of recommendations and call-to-actions.
• To work with Services Presales regional teams as per the leader\xe2\x80\x99s guidance for follow-up and actions on assigned tasks.

What you can learn:

• An opportunity to work with a large global multicultural and diverse team that is fast changing as we implement new programs/tools \xe2\x80\x93 huge opportunity to gain vast insights into our business, challenges and opportunities.
• Contribute to projects with support from a mentor while you learn how we adapt our business/processes and implement change to support market requirements.
• Opportunity to work as part of a cross-functional team that provides insights into many different areas across the organization to develop new ideas and collaborate with senior executives on what is expected.
• Opportunity to learn wide spectrums of Dell Technologies\xe2\x80\x99 offerings such as Cloud Services, Infrastructure Services deployment and consulting services and many more through shadowing with our Solutioning Practice Leads and/or Presales Solutions Architects.

You are our candidate if:

• You possess excellent Communication, Time Management and Collaboration skills
• You are a Self-Starter accustomed to learning quickly, tight deadlines and multitasking
• You are keen to learn enterprise technology products and services
• You have a curiosity and appetite for learning and enjoy working in an evolving team environment
• Meet eligibility for DELL Graduate Hiring Program
• Proficient in oral and written English (a must) plus a local language
• IT/Computer Science knowledge would be an added advantage

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play - providing customers with the industry\xe2\x80\x99s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Learn more on how we are closing the diversity gap here. Closing date: 31st January 2024 Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here. Job ID:R227744
Dell\xe2\x80\x99s Flexible & Hybrid Work Culture

At Dell Technologies, we believe our best work is done when flexibility is offered.

We know that freedom and flexibility are crucial to all our employees no matter where you are located and our flexible and hybrid work style allows team members to have the freedom to ideate, be innovative, and drive results their way. To learn more about our work culture, please visit our locations page.