Spclst, Trade Finance
Pulau Pinang, Malaysia
Job Description
DescriptionPrimary Objective:
- Provide on-demand and timely fulfillment of customers\xe2\x80\x99 requests.
- Preliminary checks of trade applications to ensure completeness and flow to Global Trade Centre for further processing
- Manage customer service quality and ensure that customer inquiries and problems are attended within the agreed SLA.
- Ensure registration of trade transaction into the Bank Trade system with the required information on timely basis
- Perform preliminary checking of documents received from customers to ensure completeness prior to log & scan documents into trade system
- Attend to customers\xe2\x80\x99 enquiries and check trade transactions\xe2\x80\x99 status via system
- Liaise closely with Team Lead, Trade Finance Centre, Global Trade Operation Centre, GTB Sales or other business units on all matters related to trade transactions.
- Provide advisory services on trade related matters.
- Quote foreign exchange and money market rates and also provide cover for nostro accounts.
- Point of customer contact - receipt and delivery of documents
- Preliminary checks of trade applications
- Flow transaction to Global Trade Operation Centre for further processing
Bachelor Degree - Finance, Business or related field. Those without a degree but with at least 5 years working experience in trade operations/processing may be considered.Technically sound with minimum 3 year experience in trade operations/processing
- Good command of written and spoken English language.
- PC literate, proficient in Microsoft Office programs.
- Meticulous and able to work independently
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Job Detail
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Job IdJD1032772
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPulau Pinang, Malaysia
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EducationNot mentioned