Job Description

Take the next step in your consulting career with our APAC Professional Services team. You will represent CCH Professional Software in Southeast Asia, working closely with regional and global teams to deliver impactful technology solutions for accounting and audit professionals. This role combines consulting expertise with audit and product knowledge, enabling you to drive successful implementations, support client success, and contribute to product development initiatives.
You will engage in diverse consulting assignments, assist in pre-sales activities, and manage projects that enhance client efficiency and satisfaction. This position offers a stimulating environment to deepen your consulting capabilities and grow your professional expertise.
We develop global technology products that support Tax and Accounting professionals at large corporations and professional services firms. Learn more about Wolters Kluwer Tax & Accounting
This is a full-time permanent position, based in Menara Great Eastern 2, Jalan Ampang, Kuala Lumpur (hybrid working, working from home 3 days per week) #LI-Hybrid
ABOUT THE ROLEPartner with clients to ensure successful implementation of CCH software solutions. Support the sales team with CCH software demonstrations to prospective clients. Develop in-depth knowledge of competitive products and maintain technical analysis of strengths and weaknesses. Review client processes and propose improvements to streamline workflows. Assist in planning process and technology changes with clients. Organize and deliver training sessions for client teams Configure and set up software, liaising with technical specialists as needed. Provide post-implementation support to ensure adoption and satisfaction. Manage client expectations regarding time and resource investment. Coordinate product upgrades and deliver refresher training sessions. Manage project-related communications with internal and external stakeholders. Gather and prioritize client feedback for new functionality. Proactively suggest improvements to enhance product performance. Travel required: Up to 25% in Southeast Asia (Malaysia, Singapore, Philippines, etc)

ABOUT YOUMinimum 2 years of audit experience; degree/diploma in business (accounting or finance preferred); CPA, ACCA certifications are a plus Client-Facing Skills: minimum 1 year in a client-facing role Analytical Skills: Ability to conduct detailed data analysis and interpret results. Communication: Strong verbal and written English communication skills for client engagement and reporting. Project Coordination: Experience managing timelines and tracking milestones. Industry Knowledge: Understanding of audit processes and accounting firm operations. Technical Proficiency: Intermediate knowledge of relevant software tools and systems. Collaboration: Effective teamwork and stakeholder management skills. Problem-Solving: Resourceful and confident in resolving client challenges. Training & Facilitation: Skilled in delivering presentations and training sessions.

WHAT WE OFFERHybird Work Arrangement & Work from Anywhere Medical Insurance for you and spouse Learning and Development Program Paid Leave and volunteer leave Wellness Programme

ABOUT US
Wolters Kluwer reported 2024 annual revenues of EUR5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. More at www.wolterskluwer.com.
Our Interview PracticesTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you--not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.