Job Description

About the Role:

You will perform a variety of global operational, technical, and administrative tasks, which are related to the onboarding process for new employees at the Association. These focus on the Compensation & Benefits activities, including HR letter preparations, Payroll related matters, Enquiries resolution on Salesforce and C&B activities. Along with generalist work for the APAC and MESANA region in providing research and resolution on employee issues while delivering service to them. Utilize knowledge of HR procedures to resolve and address issues. Respond to questions and conduct research of issues, service, operational procedures and transactions. Provide advice and feedback to managers, interprets, resolve problems, run reports and make recommendation to management. May confer with or escalate issues to subject matter experts on staff. Perform and carry out a variety of human resources duties in compensation, compliance and benefits. Provide HR support to the Human Resources Business Partner, Recruitment and Learning and Culture Teams. You will report to Director \xe2\x80\x93 Human Resources Service Delivery.

You Will:

Compensation & Benefits

Help complete salary surveys data for multiple countries

Prepare letters for employment status changes such as team, title, working hours

Assist with Incentive Performance Pay administration including preparing letters for employees

Issue documentation and letters for multiple need concerning HR.

Benefit vendors invoice processing and reconcile benefit invoices.

Prepare POs and process contracts for benefit vendors.

Work with HRIS to update the Source with benefits information.

Provide first-line guidance to employees on HR and Payroll procedures, escalating queries.

Ensure clear understanding of Payroll processes for the assigned countries of responsibilities and work with Payroll team to ensure accurate delivery.

Update the monthly Payroll Notes with any relevant actions required for the assigned countries\xe2\x80\x99 employees (for example, new starters, salary changes, maternity leave)

Generalist (APAC & MESANA)

Administer the onboarding of new starters from offer/contract creation to completion of probation including ensuring that all activities are assigned and completed.

Assist in the offboarding process.

Respond to questions and conduct research of issues, service, operational procedures and transactions.

Provide advice and feedback to managers, interprets, resolve problems, run reports and make recommendation to management.

Confer with or escalate issues to subject matter experts on staff.

Perform and carry out a variety of human resources duties in compensation, compliance and benefits.

Provide HR support to the Human Resources Business Partner, Recruitment and Learning and Culture Teams

Partner with Fusion admin on issues requiring escalation.

Contribute to HR knowledge database, including the creation and updating of frequently asked questions in AskHR

Salesforces queries management including live chat.

Work with HRIS team to resolve escalated HR System errors.

Maintain up-to-date information on identified HR issues, trends and statistical information as agreed with Line Manager

Support with HR projects as agreed with Line Manager

You Have:

Bachelor\'s degree in related field within program support or similar professional setting.

Good Excel - Vlook up, calculation formula, pivot, match, Pie chat, report generation, remove duplicates, Others - mail merge, slides - presentation, design , Adobe, Teams and Microsoft office and apps, understanding of HR employee life cycle

Assist the onboarding, probation, letters generations - promotion and until termination exit interview.

Previous experience providing excellent customer experiences.

Experience with Oracle Fusion Cloud HCM, Taleo and SharePoint or similar systems.

Have project management experienced.

Sound approach to team working, including working relationships with the local team, and work outside immediate team.

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How We Support You:

We provide flexibility to help you achieve a good work-life balance. You\'ll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees\' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world\'s most accomplished accountants to stay relevant, meet today\'s demands, and prepare for tomorrow\'s challenges through quality education, resources, and training.

Learn more about The Association on and our .

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We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Additional Information

Equal Employment Opportunity

The Association of International Certified Professional Accountants is committed to creating a diverse environment and is proud to be an equal opportunity and affirmative action employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.

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Association of International Certified Professional Accountants