Job Description

Job Summary

• The role supports the Prepaid Team by preparing accurate reports, dashboards, and analyses to track business performance and campaign results. This includes extracting and validating data, delivering recurring and ad-hoc reports, and providing actionable insights to address performance issues and optimize processes. The role also contributes to process improvements and collaborates with cross-functional teams to support decision-making and business needs.

The Day-To-Day Activities

• Data Preparation & Reporting

• Support the Prepaid Team by extracting and preparing data using SQL to produce reports and outputs tailored to business needs.
• Prepare and deliver daily, weekly, and monthly recurring reports, ensuring accuracy and timeliness.
• Verify report figures and promptly alert stakeholders when discrepancies or unusual trends are detected.
• Build, update and maintain Power BI dashboards to track prepaid performance, especially for campaign launches or new product rollouts.

• Analysis & Insights

• Analyze prepaid business data to identify trends, patterns, and potential issues, providing actionable insights to the team.
• Support decision-making by exploring challenges such as performance drops, campaign results or product uptake.
• Conduct basic comparable analyses to validate findings and provide recommendations.
• Work closely with marketing, operations, and management teams to solve operational challenges and optimize processes.

• Process Improvement & Ad-Hoc Support

• Support the Prepaid Team to enhance reporting processes, ensuring outputs are efficient and aligned with business needs.
• Provide ad-hoc reports and analysis for urgent requests or special projects.
• Support other projects and assignments as required by management.

About You

• Minimum Bachelor's degree in Business, Statistics, Computer Science, IT, or a related field.
• Passion for working with data and solving business challenges through insights and reporting.
• 2-4 years of relevant experience in data reporting, analysis, or business intelligence is a plus point, preferably in the telecommunications or prepaid industry.
• Strong SQL skills for data extraction and preparation.
• Advanced proficiency in Power BI for dashboard design and performance tracking.
• High proficiency in Microsoft Excel for report preparation and validation.
• Understanding of basic data analysis techniques and statistical concepts.
• Highly detail-oriented, ensuring all reports and dashboards are accurate and reliable.
• Proactive in highlighting discrepancies, unusual patterns, or potential issues to stakeholders.
• Strong communication and interpersonal skills to collaborate effectively with marketing, operations, and management teams.
• Ability to manage recurring deliverables and analytical tasks in a fast-paced, dynamic environment.
• Analytical thinker with problem-solving skills and a mindset for continuous improvement.

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What's Next ?Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Skills Required