Specialist, T2: Af X Dpd
Job Description
Description Primary Objective: Calling of delinquent accounts which have been assigned to respective MIA bucket so as to meet the Management targets in improving the ageing of the accounts. Key Responsibilities: 1. Perform repeated calls for delinq Description Primary Objective: Calling of delinquent accounts which have been assigned to respective MIA bucket so as to meet the Management targets in improving the ageing of the accounts. Key Responsibilities: 1. Perform repeated calls for delinquent customers to secure payment and to improve ageing of the accounts based on targets set by the Management. 2. Carry out the daily calling by adhering to the processes within the requirement. 3. Follow-up closely to secure payment from Promise To Pay accounts within the month. 4. Update calling response into DCRMS correctly. 5. Escalate cases of uncontactable customers to Team Leader for new leads. Requirements Requirements: Bachelor Degree - SPM or Diploma or Degree in any related field.. Six months experience in collection or customer service in banking or customer service industry. Microsoft Word and Excel. Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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Job Detail
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Job IdJD863646
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSelangor, Malaysia
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EducationNot mentioned