Job Description

Mohon

Kelayakan

• Minimum SPM qualification, Fresh Graduates are welcome to apply.
• A good command of Traditional Mandarin. (Speak, Read, Type) & Cantonese (Plus Point)
• Must be able to work 24-hour rotational shifts, 5 rotational days per week including weekends & PH (9 & \xc2\xbd hours/ shift & 1 & \xc2\xbd hour break) (Shift allowance is provided)
• Must be able to start work on 26th June 2023!
• Possess own transport and have no issue working at Petaling Jaya office.

Tanggungjawab

• Handle incoming calls and inquiries from customers with a demonstration of excellent customer service skills to meet and exceed customers\' needs.
• Provide customer support using Mandarin / English language via phone, email, and live chat channels.
• Follow up and resolve customer complaints and problems and ensure its close to satisfaction.
• Other duties as assigned.

Manfaat

• Salary: RM3,000 - 3,400 Basic (Subject to past work experience and interview performance) + Up to RM300 Shift Allowance + Up to RM400 KPI Allowance + Min RM10/ hour OT Claim (if any)
• RM5,000 JOINING BONUS (FOR JUNE INTAKE ONLY!)
• EPF, SOCSO, 12 days of Annual Leave, 14 days of Medical Leave
• 1 Month\'s Full Training provided (with basic salary given)
• English Class is provided to employees who would like to improve their communication & business writing skills.
• MNC Working Environment
• Office Facilities: Pool Facility + Cafeteria + Rest and Relax Zone
• Team Building + Festival Activities
• iSTAR - System for Appraisal & Rewards - to identify employees\' weaknesses and to develop future leaders for the company.
• FREE Shuttle Van to the Below Locations: Kelana Jaya LRT Station

Ara Damansara LRT Station * WORKING LOCATION: Ara Damansara, Petaling Jaya

Manfaat tambahan

• Training Provided
• Allowance Provided
• 5 Working Days

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