Job Description

If you are looking to excel and make a difference, take a closer look at us Functional To ensure the process on repayment assistance on applications and maintenance on time and adhere to TAT given. To highlight any gap on current SOP process, then establish and implement appropriate inspection and control processes to ensure that all applications comply with policies, regulatory requirements, and SOPs. To assist to preparing related assistance program dashboard for all related department including BNM request. To attend and prepare necessary information requested by Auditor To act as coordinator on any system rectifications between users and IT. To review, evaluate and process AKPK, R&R and Repayment Assistance Program cases To responsible for end-to-end restructuring and AKPK process. To assist on checking AKPK approved DMP and maintenance To assist on perform daily AKPK payment posting in BDS system Monitor and coordinate end to end process to ensure comply with TAT and customer experience To ensure standards and standard operating procedures are adhered. To ensure appropriate controls are in place to support reconciliation report. Recommend changes and implement new process for better performance, digitalize and streamlining some of the manual process Assist the team on any ad-hoc projects Undertake any other duties and responsibilities as assigned by Management from time to time Education: Degree/Professional Qualifications in Business, Accounting, Banking, Finance, Economics or other related discipline

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