Job Description

MalaysiaJob details Posted 22 November 2024 SalaryNegotiable LocationMalaysia Job type Discipline Reference273463_1732267639Sr Manager, Customer Quality AssuranceJob descriptionOur client is a rapidly expanding semiconductor company in Penang. Due to expansion, they are looking to hire a Sr Customer Quality Manager.Key Responsibilities:

• Ensure prompt resolution of identified problems, including emergency actions and containment measures.
• Lead problem-solving teams and Fast Response System, ensuring compliance with customer response time requirements.
• Facilitate the problem-solving process for non-conforming products and perform process capability studies.
• Participate in the modification of Failure Mode and Effects Analysis (FMEA) and ensure timely communication with customers on escalated issues.
• Exercise authority to halt processes or product delivery in case of non-conformance.
• Ensure alignment with organizational requirements for quality management, safety, and environmental standards.

Skills & Experience Required:

• Excellent communication, facilitation, and coordination abilities.
• Skilled in problem-solving techniques, including Six Sigma Black Belt certification would be an added plus.
• Proficient with practical problem-solving methods such as the 8D methodology and assembly processes.
• Experience with relevant manufacturing processes and technologies.
• Knowledgeable in quality tools and process control methods, including FMEA, MSA, SPC, and DOE/Taguchi.
• At least 10 years of industry experience, preferably in a high-mix, low-volume manufacturing setting.
• Expertise in manufacturing and product quality management, Six Sigma, SPC, and ISO 9001 quality systems.
• Bachelor's degree in Mechanical or Electronic Engineering or a related technical field.
• Advanced degree in Engineering/Science, Six Sigma Black Belt, and an MBA are preferred.

To apply, please click "APPLY NOW" or email Shan Li at . Data provided is for recruitment purposes only.Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.Sign up for job alertsIf you are a human, ignore this field Create alertYou agree to ourShare this jobSr Manager, Customer Quality AssuranceMalaysia Posted about 18 hours agoQuick LinksConnectWe are committed to Building Better Futures for the organisations we work for, the professionals we help, and our own employees.Agensi Pekerjaan Ambition Group Malaysia Sdn. Bhd.JTK Number: JTKSM 995Company Registration Number: 201301019088 (1048918-T)MalaysiaSuite 8.03 & 8.05, Level 8, The Gardens North Tower, Mid Valley City, Lingkaran Syed Putra

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