Job Description

Job Responsibilities * Manage sales and deliver performance via telecommunications with customers * Contact customers with needs via call and provide the best financial solution * Introduce competitive products and financial services to enhn Job Responsibilities Manage sales and deliver performance via telecommunications with customers Contact customers with needs via call and provide the best financial solution Introduce competitive products and financial services to enhnace customer's engagement with the bank Provide consultations and sell products so as to meet customer's financial needs Seek client acquisition in collaboration with Internet and mobile channels to expand new customer base Provide excellent customer service to maintain customer relationship and improve customer satisfaction Provide differentiated customer services and enhance market position Conduct inbound or outbound non-face-to-face consultation services and sales activities regarding loan products Achieve monthly goals by providing consultation on automatic/general extension to customers via non-face-to-face interactions Improve productivity via cross-selling and referral of loan products and maintain/manage customers via anti-attrition program Maintain/manage secured loan(mortgage etc.) customers via retention activities Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding UOBgroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Job Requirements Knowledge on the bank's products Consistently demonstrates clear and concise written and verbal communication skills Conveys ideas effectively in oral Tele-sales skill and persuasive/effective pitch skill Customer service-oriented mindset Proficient in Microsoft Office with an emphasis on MS Excel Tele-sales manner Preventive efforts to manage customer complaints Proactive attitude Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.