to support and optimize enterprise backup and storage infrastructure across mission-critical platforms. The role involves lifecycle management, capacity planning, incident response, and ensuring data availability across production, DR, and compliance environments.
Key Responsibilities
Administer and support enterprise
backup platforms
including Veritas NetBackup
Manage storage provisioning, configuration, and tuning across storage arrays (Dell EMC, VMAX, PMAX, Pure Storage)
Monitor storage performance, capacity utilization, and service health
Troubleshoot backup failures, restore requests, replication, and DR operations
Perform patching, upgrades, and lifecycle maintenance for backup & storage systems
Execute retention, archiving, and compliance policies based on business and regulatory needs
Collaborate with compute, network, security, and application teams for integration and incident resolution
Prepare technical documentation, performance reports, and capacity forecasts
Participate in on-call support rotations for business-critical workloads
Required Skills & Experience
5-8+ years' experience in enterprise
Storage / Backup / Platform Engineering
Strong hands-on expertise with:
+ Veritas NetBackup (Backup Administration)
+ Dell EMC storage platforms (VMAX / PMAX)
+ Pure Storage arrays Experience in production & DR environments
Understanding of SAN/NAS, Fibre Channel, zoning, LUN provisioning, and replication technologies
Familiarity with ITIL processes (Incident, Change, Problem)
Solid troubleshooting skills for hardware and software failures
+ Veritas NetBackup Administrator
+ Dell EMC Storage Specialist
+ Pure Storage Certification
+ ITIL Foundation
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality
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