-Oversee the daily operations of outlet for efficient operations. - Plan and assign daily workloads to outlet associates. - Develop and enforce established policies and procedures. - Establish operational strategies to meet quality and customer service standards. - Develop marketing strategies to improve sales and profitability. - Maintain the outlet facility clean and safe. - Obtain customer feedbacks and recommend necessary outlet operational changes. - Interview and hire associates for outlet operations. - Schedule orientations and job trainings to outlet associates. - Organize regular meetings to discuss about issues and updates. - Analyze and resolve problems in a timely and accurate manner. - Organize special events and entertainments to attract more customers. - Address customer queries courteously and ensure customer satisfaction. - Develop cost-effective operational plan to achieve outlet goals. - Assist in cash handling activities and develop expense and revenue reports Star Grocer Sdn Bhd is a company dealing in supermarket near the surrounding community. We are categories as essential service business. We open 7 days week to provide fresh foods, fresh fruits and groceries to the community. We are growing rapidly and is in need of manpower to serve our customers\' daily necessity. We are looking for dedicated personnel to fill up the vacancies advertised to serve our customers and meet their satisfactory. As of to-date we do have 9 outlets through Klang Valley and in Kuantan yet still growing by opening new outlets nationwide. Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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