Job Description

JLL supports the Whole You, personally and professionally.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

We are looking for : Sub Regional Technical Lead (SEA)

Location: Kuala Lumpur

Core Competencies

Operational Excellence

Ensure MVA & KPI assurance, Local Legislation Compliance, Implementation of Corporate Initiatives, Implementation and evidencing of training and procedure to ISO9001 standard.

Be responsible for the direct management of all resources involved in the delivery of Engineering Services. (e.g. recruitment, ethics, performance assessment, personal development, personal wellbeing) driving JLL standing as employer of choice.

Actively manage the professional development of all engineering reports.

Prepare and implement a succession plan for key positions.

Be responsible for the implementation of technology systems to support services delivery, including required reporting.

Support the development and ensure effective implementation of standard operating and maintenance procedures & processes for the account.

Support the development and then implement and manage all regional initiatives and programs across the region.

Drive client specific initiatives such as savings targets, benchmarking and best practices, including HSSE risk management.

Drive regional consistency across the account e.g. reporting, SOP\xe2\x80\x99, systems, and HR practices.

Drive a continuous improvement culture in respect to operational delivery.

Drive the implementation of Next Generation Maintenance program and technology platforms.

Provide accurate data and operational knowledge to drive operational improvements through root cause failure analysis, predictive failure mode, and mean time to failure trending.

Establish consistency in monthly reporting across portfolio to the satisfaction of the JLL and Client reporting requirements.

Responsibility for implementation account-specific engineering playbooks and their ongoing use and development for engineering training, continuous improvement and achieving best practice.

Ensure that Critical Engineering Environments operate to all agreed client and JLL requirements to ensure maximum uptime; liaise with CEM bodies as relevant.

Be our go-to person when it comes to managing our site\xe2\x80\x99s daily operations and technical issues, providing effective solutions whenever difficulties arise.

Ensure that all essential site activities\xe2\x80\x94including the maintenance of electrical, mechanical, and equipment\xe2\x80\x94are performed in a safe and efficient manner; complying with policies and requirements set out by the government, our client and our own management teams.

Working closely with our vendors, coordinating with them on a variety of projects\xe2\x80\x94from beginning to end. Ensure our vendors are managed accordingly, and that technical and safety audits and repairs are in sync with the projects\xe2\x80\x99 timeline.

Implementation and periodic review of the disaster recovery and business continuity plan.

Client and Account Management

Be the single point of contact for JLL IFM Engineering service delivery and act as escalation point across the sub-region.

Be accountable for the service delivery to meet the contractual obligations in respect to engineering and energy management across the account.

Manage relationships with key stakeholders in the client\xe2\x80\x99s organisation.

Develop and maintain a detailed understanding on the client\xe2\x80\x99s business and key factors influencing their requirements for our services.

Contract Management

Ensure the adherence to the Master Vested Agreement and all Engineering deliverables.

Be responsible for the achievement of key performance indicators, service levels and other measures as contracted.

Implement and manage the change control process.

Manage the governance process for the engineering work streams within the account.

Health & Safety

Enforce a zero tolerance to unsafe working practices to target a goal zero accident rate.

Responsibility for the management of high-risk engineering works, controlled under the Permit To Work system, and ensuring the system is in place across all client sites.

Responsible for implementing and managing HSSE. The most important objective of this role will be ensuring that our employees and sub-contractors return home safely at the end of their working day.

Implement Global/ Regional HSSE strategic objectives and goals.

Manage and reduce operational risks across the geography by providing guidance and advice on health and safety risk management at all levels.

Identify improvement opportunities and support the account team in identifying practical cost-effective solutions and controls for HSSE risks.

Ensure KPI Assurance and support in driving HSSE governance.

Sustainability

Implementation of energy management programmes to help cut utilities costs and eliminate wastages.

Be responsible for the provision of engineering support for sustainability projects including but not limited to energy management and alignment with the client\xe2\x80\x99s sustainability aims.

Be a change champion in reducing the carbon footprint through energy, water, and resource efficiency and adoption of renewable energies to achieve the client\xe2\x80\x99s net zero target.

Transition Management

Support account transition programs and ensure engineering best practices & policies are adhered to.

Support research and development of innovative ideas for JLL to maintain its competitive edge.

Evaluate, propose & pilot appropriate tools/processes to support the engineering operation.

Compliance, training, & Accreditation

Ensure effective and timely implementation of training plans to enhance and develop the skills of technicians to ensure they remain competent to carry out their assigned duties and reduce our reliance on sub-contractors.

Ensure engineering services is 100% certified by the recognised external governing organisations where appropriate to do so.

Ensure engineering practices are continuously compliant with legal, statutory and contractual obligations and are being consistently executed across the account portfolio in accordance with current JLL practice and best in class requirements.

Achieve accreditation as a JLL Authorised Person.

Best Practice

Develop feasibility / proof case studies as requested

Contribute to the creation of engineering service delivery standards, planning, implementation, and review of site-specific processes and protocols.

Senior Management Team Engagement

Active collaborative participation in all central IFM /Engineering leadership / management meetings

Personal Competencies, Attributes & Knowledge

Technically qualified professional

Excellent interpersonal and leadership skills

Ability to work in a team environment

Excellent communication skills \xe2\x80\x93 written and spoken

Skilled in commercial aspects of engineering contracts

Proven Project methodology approach

Excellent attention to detail

Ability to develop processes and procedures

Analytical skills / Systematic approach

Experience & Qualifications Success Measures

Experience

Minimum 10 years\xe2\x80\x99 experience in Engineering

Proven self-starter that consistently delivers to outcome specifications

Proven experience of operating in a similar role and environment

Qualifications

Engineering Degree qualified in an appropriate discipline (e.g. Mechanical/Electrical/Building Systems Engineering)

Health and Safety qualification considered beneficial

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

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Jones Lang LaSalle