Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Supervisor, CAIN Middle Office (UK)



What is the opportunity?

As analyst of Middle Office Services you will be managing the day-to-day activities, including the management/verification of trades process and dealing directly with client, custodians and brokers. The position requires good experience and background in operations including familiarity with financial product and settlement, Team focus, dynamic. This person is proactive and he/she adds value by working on a number of simultaneous tasks with minimal supervision while paying special attention to details. Our mission is to perform day-to-day operations in offering transparency and high level of control and middle office services to our clients.

Region: Europe (UK)

Working hours: 3:00PM-12:00AM ; 5:00PM \xe2\x80\x93 2:00AM

What will you do?

Daily support to internal team for middle office services:

Ensure quality and timeliness around all trades, validation and Reporting;

After investigation and 4 eyes check, communicate trade discrepancies to internal partner to assist in resolving mismatches between client and its counterparties.

Ensure all queries are managed effectively and escalation are sent to the Manager on timely manner;

Liaise with other department units (Back Office) and external broker and custodians to ensure a high-quality service;

Implement processes for team efficiencies and participate in business improvements and Fund integration projects;

Ensure procedures are updated (in accordance with internal and client policies) and adhered to and where necessary define them.

What do you need to succeed?

Must-have

Experience in Middle Office and Operations

Experience with Bloomberg

Ability to handle multiple task under extremely time sensitive conditions;

Familiarity with financial instrument

Excellent written and oral communication skills.

Nice-to-have

Knowledge of Market event.

Computer literacy including good knowledge of Access - VBA (creating excel macros, creating queries and forms in Access, VBA codes);

What\'s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation

Leaders who support your development through coaching and managing opportunities

A world-class training program in financial services

Job Summary Receives, investigates, and responds to all customer inquiries and complaints regarding banking products and services; processes basic bank service transactions. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-03-16

Application Deadline: 2023-03-31

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada