Job Description

MM HOTELS SDN BHD

OSK Group is a conglomerate with a solid business track record spanning over 50 years. The Group has diversified business interests in property development and investment, construction, financial services, industries and hospitality. It has over 2,000 employees across its business operations in Malaysia, Vietnam and Australia. Its main holding company, OSK Holdings Berhad, is listed on the Main Market of Bursa Malaysia.

Other Info

• Job Location: PAHANG
• Published on: 11 Nov 2022
• Deadline: 03 Feb 2023 (84 more days)

Vacancy

SUPERVISOR, FOOD & BEVERAGE

Description

Responsible for the administration and operations of all Food and Beverage venues, ensure maintenance of standards and maximum profitability.

Tasks & Responsibilities

1. Provide a professional, advisory and executive support service to the General Manager/Executive Assistant Manager to assist in meeting the strategic goals of the establishment.
2. Develop and implement Food and Beverage promotions, strategies and special events in collaboration with the Executive Chef and the Director of Sales and Marketing.
3. Coordinate the upkeep and cleanliness of all venues by liaising with Housekeeping and Maintenance.
4. Liaise with the Executive Chef on menu marketing and cost control, ensuring the highest food standard is achieved whilst selling at the correct prices.
5. Maintain all equipment within the venues i.e. menus, linen, china, glass, electrical equipment and Point of Sale system.
6. Responsible for the checking and managing of all stocks, requisitions and equipment on a regular basis.
7. Drive corporate or Hotel specific programs that affect guest satisfaction and profitability in the venues (Starwood Preferred Guest & etc).
8. Implement control procedures to minimize errors, fraud and waste.
9. Ensure that the property is seen as being the principle innovator in the market place.
10. Coordinate Hotel wine lists, offering choice and variety as well as price consistency throughout the Outlets.

Accountabilities

1. To build a strong and competent team by identifying, recruiting, nurturing and retaining suitable talents.
2. To build and maintain a high-performance culture through leadership by example, effective performance management and mentoring of staff.
3. To ensure that you and your team behave in a manner that reflects the Group's vision and core values when dealing with internal and external stakeholders.
4. To extend assistance and co-operation to all stakeholders in a cohesive and co-operative manner whenever the opportunity or need arises.
5. To keep abreast of latest trends involving your specific role as well as the industry that you are involved in.
6. To regularly up-skill yourself through daily work experience, self-improvement and structured learning.
7. To be fully aware of and be in full compliance with the Group's policies and procedures all times.
8. To be fully aware of and be in full compliance with all laws and regulations that affect your job function or the industry you are involved in.
9. To exercise reasonable care and caution to ensure that the confidentiality of Company's documents and all material information in relation to the business is not compromised.
10. To produce timely and accurate reporting of your business or operational activities to your superior(s).
11. To formulate and execute clear strategies to run the business or operations under your care to achieve the objectives set by your superior(s).
12. To ensure that you have a clear and accurate understanding of the industry you are operating in, including operational challenges, trends affecting your industry and accurate competitor analysis.

Competencies

1. Cultivating Networks & Partnerships
2. Coaching
3. Inspiring Others
4. Driving for Results
5. Driving Execution
6. Customer Orientation
7. Delegation and Empowerment
8. Building Talent and Selecting Talent

Education

At least SPM or Diploma level

Experience

Hotel Industry - Min requirement 1 years in Supervisor post