Job Description

Job Purpose

• Under the direction of Sport Executive / Superior; plan, organize schedule, oversee and manage sports section areas and related personnel i.e. Sports Attendants, Lifeguards, Coaches/Trainers and Maintenance Service Providers to ensure performance standards are achieved and all activities and operations are running smoothly in order.

Job Responsibilities

• Report to Sports Executive/Superior.
• Punctual for work, attired appropriately always and ensure all systems and facilities are running smoothly.
• Assist Sports Executive/Superior in enforcing Club policies, rules and regulations of Club as stated in Club By-Laws.
• Supervise Sports attendants, Lifeguards, Coaches/Trainers and Maintenance Service Provider performances.
• Directing subordinates on duties and objectives of work whilst working with the team to have it function well together. Conflict resolution and management of individuals within the team.
• Alert at all times doing surveillance of working areas. Recognize and response quickly to emergencies, defects and customer matter following SOP\'s of department and Club.

Job Responsibilities (Con\'t)

• Assist Sports Executive/Superior to liaise with trainers and coaches to ensure programmes and classes are run smoothly.
• Assist Sports Executive/Superior in managing Club Sports activities/events.
• Assist Sports Executive/Superior to liaise with third party i.e. contractors, coaches, trainers, suppliers, related service providers on producing desired work results.
• Assist Sports Executive/Superior on entertaining member\'s complaints.
• Assist Sports Executive/Superior in planning activities/events.
• Handling enquiries of members with regards to sports and recreation and ensuring proper customer service is delivered regularly i.e. STEP programme.
• Handling administrative duties of operational matter i.e. duty roster, filing, OT\'s tabulation and submission.
• Check all cash sales/credit card records and report to Sports Executive/Superior.
• Maintain healthy lifestyle.
• Other matters as directed by Sports Executive/Superior within the Sports section.

Job Responsibilities (Con\'t)

Job Responsibilities (Con\'t)

Impact / Accountability

• To ensure that organize schedule, oversee and manage sports section areas and related personnel i.e. Sports Attendants, Lifeguards, Coaches/Trainers and Maintenance Service Providers performance standards are achieved and all activities and operations are running smoothly in order.

Education/Professional Qualification

• Minimum SPM / Sijil
• related experience in Sports management supervisory work and customer service.
• Through knowledge in sports

Professional Experience

• General experience

Competencies

L1 ACE Building Effective Teams

L1 ACE Continuous Learning

L1 ACE Developing Talent

L1 ACE Driving Success

L1 ACE Stakeholder Management

L1 ACE Strategic Visioning

Non Executive - Accountability

Non Executive - Communication / Interpersonal Skills

Non Executive - Decision Making and Problem Solving

Non Executive - Resource Use and Distribution

Non Executive - Teamwork and Cooperation

Risk Management

N/A

Sime Darby Property