Job Description

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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Supervisor, Transaction Management - Private Capital Services



What will you do?

• Accurate and timely execution of agreed processes supporting the investment/divestment transactions, portfolio tracking, cash monitoring and payment functions across a range of Private Capital Services structures.
• Review the work of other Transaction Management administration team members in support of the \xe2\x80\x98maker checker\xe2\x80\x99 process and control function.
• Ensure all audit and regulatory requirements are clearly satisfied and key service level agreements met as evidenced through the monitoring and controlling the timely and accurate completion of processes.
• Maintaining subject matter expert level understanding and exemplary execution of mandatory escalation processes in accordance with agreed procedures when required. Create and maintain detail and status of any issues/events.
• Act as a escalation point for oversight team and respond to all queries and in a timely and effective manner and propose solutions for consideration with the agreed governance and change framework
• Build productive relationships with internal departments, and create working relationships as part of the wider Malaysia Client Operations Team and support cross-working and operational improvement initiatives
• Ensure activities and controls are documented in comprehensive procedures and support the governance and control of the team through the application of professional awareness risk mind-set
• Adhere to all RBC Investor & Treasury Services Policies and Procedures at all times.

What do you need to succeed?

Must-have

• As a guideline to ensure a reasonable time is spent in a role, you are expected to have at least 12 months of service in your current role for any lateral move
• Experience in transaction management and / or business administration, preferably a focus on fund structures.
• Relevant operational knowledge and experience (4+ years).
• Good written and verbal communication skills, ability to use initiative and excellent attention to detail.
• Good interpersonal skills and networking abilities with agents and internal departments and ability to work as part of a team to achieve collective goals.
• Good organization skills, ability to prioritize workloads to meet tight deadlines.

Nice-to-have

• University degree and/or business administration qualification desirable.
• Transaction management system knowledge desirable:

- Excel and other Microsoft Office applications

• Previous experience of managing team workflows
• Previous experience of coach developing team members

Job Summary What is the opportunity?
RBC Investor & Treasury Services, Malaysia is a centre of operational excellence supporting 10 countries across three geographic time zones.
RBC I&TS\xe2\x80\x99s Private Capital Services delivers specialist corporate fund administration, fund accounting, transaction management and shareholder services to Private Equity, Real Estate, Infrastructure Funds and other Private Capital Services Structures.
The Supervisor, Transaction Management, is responsible for overseeing the accurate and timely operation of agreed processes supporting the Transaction Management and Ownership Verification functions across the range of Private Capital Services structures supported by the business, for reviewing the work of other Transaction Management administration team members in support of the \xe2\x80\x98maker checker\xe2\x80\x99 process control function, and for the execution of complex transaction management processes and control functions. The Supervisor will support the organization of the day to day work of the Transaction Management administration team, act as a first escalation point for the Transaction Management oversight team in the home location, and support the coaching and development of new and developing team members.
All audit and regulatory requirements must be clearly satisfied and key service level agreements met as evidenced through the timely and accurate completion of processes.
A deep understanding and exemplary execution of mandatory escalation processes in accordance with agreed procedures when required is essential.

Region: Luxembourg

Working hours : 3:00pm \xe2\x80\x93 12:00am , 4:00pm - 1:00am

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-05-26

Application Deadline: 2023-06-09

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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