Job Description

Activate and/or create shipment in TMS (TANGO) Update shipment arrival information in TMS (TANGO) Perform required interaction incl. document transfer with Import Customs Clearance Team or external customs broker - as applicable Receive Carrier\'s Arrival Notice Check shipment arrival at CFS (Container Freight Station) and confirm in TMS (TANGO) Request cargo release information, documents and freight invoice from Carrier - as applicable Perform required interaction incl. document transfer with Import Customs Clearance Team or external customs broker - as applicable Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable Check shipment delivery status and confirm in TMS (TANGO) - as applicable Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable Create exceptional and accessorial income reserves and cost accruals in TMS (TANGO) Check container arrival at CY (Container Yard) and confirm in TMS (TANGO) Perform required interaction with CY (Container Yard) and port authorities - as applicable Provide delivery information to Hinterland Transportation Team (if merchant\'s haulage) and/or to Carrier and/or to 3rd party NVO (if Carrier\'s haulage) - Manage and resolve invoicing disputes with vendors Request update from/with MDM Team (Master Data Management) as applicable Receive and/or upload relevant Vendor documents to digital archive (ODM) - as applicable Send \'Shipping Advice\' and \'Arrival Notice\' to Consignee (Sender shown as \'Customer Management\') Timely and accurate completion of activities in TMS (TANGO) Ensure compliance with Customer specific KPI\'s - as applicable Provide self-pickup instructions to Consignee - as applicable (Sender shown as \'Customer Management\') Send delivery details to Consignee - as applicable (Sender shown as \'Customer Management\') Provide shipment details (manifest) to customs authorities - as applicable Provide \'Change Advice\' to Consignee - as applicable Continuously monitor container pickup status at CY (Container Yard) Continuously provide demurrage & detention details to Import Customer Management Team Confirm self-pickup details in TMS (TANGO) - as applicable

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