Job Description

We are looking for a dedicated

Support Engineer (IT Services)

to join our IT team in Kuala Lumpur.
This role focuses on system and network support, infrastructure administration, and global user management within a fast-paced logistics and technology environment.
The ideal candidate is a hands-on problem solver with solid technical troubleshooting skills and a proactive approach to maintaining IT performance and security.

Key Responsibilities

Perform

support and administration

duties for IT infrastructure, including systems, networks, and ticketing tools. Monitor

system health, network performance

, and

security controls

to ensure stability and compliance. Conduct

problem diagnostics

and resolve issues using advanced troubleshooting methods. Perform regular

Windows patching

and updates for servers and workstations. Support

user account and mailbox administration

across global and regional offices. Maintain

inventory of hardware and software

for APAC operations. Assist in

IT procurement processes

when required. Knowledge of

Golden Image

and

patching tools (SCCM)

is an advantage.

Qualifications

Degree or Diploma in

Information Technology

,

Computer Science

, or related field. Minimum

3 years of experience

in desktop or IT support.

Windows OS, MS Office, O365 Administration, Antivirus Tools, and Network Infrastructure

. Familiarity with

patching tools (e.g., SCCM)

and

logistics applications

is an added advantage. Strong analytical and problem-solving abilities with high attention to detail. Team-oriented, flexible, and able to work independently under pressure.
Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM7,000.00 per month

Benefits:

Additional leave Cell phone reimbursement Dental insurance Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Application Question(s):

Do you have hands-on experience with Windows Server administration, O365 management, and troubleshooting network or system issues using tools like SCCM?
Work Location: In person