PRIMARY Responsibilities: To assist in working closely with Consulting Project & System Manager on providing system administration and customer support. This includes: 1) Bureau and Managed Bureau Service \xc2\xb7 Administer Harrison Assessments questionnaire links for demonstration purposes \xc2\xb7 Administer all Harrison Assessments Bureau and email questionnaire links \xc2\xb7 Generate all reports and email to clients \xc2\xb7 Schedule 15 minutes complimentary debrief session for clients 2) Operations \xc2\xb7 Manage registrations for each training session, including update the HRDC Portal as and when required on the Trainings and Trainer\xe2\x80\x99s Profile \xc2\xb7 Updating of projects and workshops carried out / activities on a weekly basis \xc2\xb7 Provide responsive and effective operational support to trainers, consultants and account managers \xc2\xb7 Email blast scheduling and content using Mailchimp, updating customer database and miscellaneous administrative and office management tasks SECONDARY 3) System Support Provide technical assistance to HA system users. Answer questions or resolve / troubleshoot system problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer software, including printing, installation and operating systems. 4) Training Planning and Coordination \xc2\xb7 Coordinate all training programmes (onsite or online) including all logistics related to preparation, printing and ordering of training materials \xc2\xb7 Sending out of email communication to programme participants to provide information and training details \xc2\xb7 Prepare pre- and post-training surveys along with material handouts \xc2\xb7 Prepare P&L for each training \xc2\xb7 Prepare and manage issuance of training certificates. 5) Responsible for all office administration matters such as office equipment and miscellaneous administrative and office management tasks. Job Type: Full-time Salary: RM5,000.00 - RM6,000.00 per month Schedule:

• Monday to Friday

Ability to commute/relocate:

• Mont Kiara: Reliably commute or planning to relocate before starting work (Required)

Expected Start Date: 05/02/2023