Job Description

Job Purpose: To administers company\'s hardware, software and applications running either on-prem or in the Cloud. Plays a crucial role in IT landscape design, operations and ensuring the company\'s IT Systems are operational, up-to-date, and well protected from vulnerabilities. Supports Company\xe2\x80\x99s users with requests, issues and inquiries related to Company\xe2\x80\x99s IT Systems. Qualification & Requirement: - Bachelor\xe2\x80\x99s Degree in Information Technology, Computer Science, or equivalent, with at least 2 years of relevant experience in related field. - Problem-solving skills \xe2\x80\x93 To identify, evaluate, and implement workable solutions to complex problems. - Ability to work independently with minimal supervision. - Experience with Azure AD, Azure Exchange is an advantage. - Ability to read and prepare project documentation, network diagrams. - Knowledge of the IP networking, TCP/IP, HTTP, Rest API protocols. - Good verbal and written communication skills. - Able to start work immediately. Main Responsibilities: - Understanding and translating business requirements into systems configurations. - Administering Server equipment in terms of hardware maintenance, firmware updates/upgrades, configuration. - Administering System Software such as, but not limited to: Microsoft Active Directory/Azure AD, Exchange/Online Exchange, DHCP/DNS, Sharepoint, Windows Server installations. - Preparing High-Level Design (HLD) and Low-Level Design (LLD) for any internal projects related to IT infrastructure. - Checking HLD, LLD, technical designs and networking schemes prepared by the contractors, to ensure that they are followed correctly during IT projects implementation. - Liaises with contractors and other professional staff during IT projects implementation and 3rd party integration. - Provides technical advice and solving problems related to IT infrastructure within the Company. - Performs proactive/reactive maintenance/updates/upgrades or IT service change as per Company\xe2\x80\x99s Change Management Policy. - Troubleshoots and resolves Company users IT-related issues ensuring proper service request queue management. - Troubleshoots and restores IT services as per Company\xe2\x80\x99s Incident Management Policy. - Contributes to budget (CAPEX/OPEX) planning process in terms of SW/HW/licensing forecasting. - Ensures that health and safety and sustainability policies and legislation are adhered to. - Supports Company\xe2\x80\x99s users with requests, issues and inquiries related to Company\xe2\x80\x99s IT Systems. - Adhering to the Company\xe2\x80\x99s IT policies and suggesting improvements to ensures the efficiency of the policies. - Achieves targets set by line manager within guidelines established by the COO. General Responsibilities: - Drive and champion the Company\xe2\x80\x99s Corporate Governance, Corporate Vision and Mission, and Corporate Objectives - Encourage and promote a healthy working culture with a sense of high integrity and good work ethic. - Provide relevant support to the team from time to time as instructed by the Superior and/or Management.
We are a fully licensed operator for the whole of Malaysia, based in Kuching holding three licenses awarded by the Malaysian Communication and Multimedia Commission (MCMC/SKMM) namely; Network Facilities Provider (NFP), Network Service Provider (NSP) and Application Service Provider (ASP). These licenses are the required enablers for us to become a key telecommunications service provider in Sarawak, providing a solid base on which we build our global ambition. We are a private company fully owned by our Sarawakian investors, with strong support from the government and the Sarawak Multimedia Authority (SMA). A dynamic and growing team combining young and experienced professionals, with a blend of internationally experienced experts, based out of our offices in Kuching, Sarawak. Website: https://www.irix.my/ Recruitment Email: jobvacant@irix.my
Bachelor\'s or Equivalent