Job Description

Job Purpose: To administers company\'s hardware, software and applications running either on-prem or in the Cloud. Plays a crucial role in IT landscape design, operations and ensuring the company\'s IT Systems are operational, up-to-date, and well protected from vulnerabilities. Supports Company\xe2\x80\x99s users with requests, issues and inquiries related to Company\xe2\x80\x99s IT Systems. Qualification & Requirement: - Bachelor\xe2\x80\x99s Degree in Information Technology, Computer Science, or equivalent, with at least 2 years of relevant experience in related field. - Problem-solving skills \xe2\x80\x93 To identify, evaluate, and implement workable solutions to complex problems. - Ability to work independently with minimal supervision. - Experience with Azure AD, Azure Exchange is an advantage. - Ability to read and prepare project documentation, network diagrams. - Knowledge of the IP networking, TCP/IP, HTTP, Rest API protocols. - Good verbal and written communication skills. - Able to start work immediately. Main Responsibilities: - Understanding and translating business requirements into systems configurations. - Administering Server equipment in terms of hardware maintenance, firmware updates/upgrades, configuration. - Administering System Software such as, but not limited to: Microsoft Active Directory/Azure AD, Exchange/Online Exchange, DHCP/DNS, Sharepoint, Windows Server installations. - Preparing High-Level Design (HLD) and Low-Level Design (LLD) for any internal projects related to IT infrastructure. - Checking HLD, LLD, technical designs and networking schemes prepared by the contractors, to ensure that they are followed correctly during IT projects implementation. - Liaises with contractors and other professional staff during IT projects implementation and 3rd party integration. - Provides technical advice and solving problems related to IT infrastructure within the Company. - Performs proactive/reactive maintenance/updates/upgrades or IT service change as per Company\xe2\x80\x99s Change Management Policy. - Troubleshoots and resolves Company users IT-related issues ensuring proper service request queue management. - Troubleshoots and restores IT services as per Company\xe2\x80\x99s Incident Management Policy. - Contributes to budget (CAPEX/OPEX) planning process in terms of SW/HW/licensing forecasting. - Ensures that health and safety and sustainability policies and legislation are adhered to. - Supports Company\xe2\x80\x99s users with requests, issues and inquiries related to Company\xe2\x80\x99s IT Systems. - Adhering to the Company\xe2\x80\x99s IT policies and suggesting improvements to ensures the efficiency of the policies. - Achieves targets set by line manager within guidelines established by the COO. General Responsibilities: - Drive and champion the Company\xe2\x80\x99s Corporate Governance, Corporate Vision and Mission, and Corporate Objectives - Encourage and promote a healthy working culture with a sense of high integrity and good work ethic. - Provide relevant support to the team from time to time as instructed by the Superior and/or Management.
irix or previously known as PP Telecommunication Sdn Bhd was conceived with the vision of linking Sarawak to the world. As technology has blurred physical geographic boundaries, Generation Alpha, born into the metaverse of technology, artificial intelligence and virtual reality, is not a fantasy, but is reality. To ensure that Sarawak and Borneo keeps pace with developments around the globe, irix will be the communications gateway to Sarawak, connecting Borneo, and opening the door to the future. We are a fully licensed operator for the whole of Malaysia, based in Kuching holding three licenses awarded by the Malaysian Communication and Multimedia Commission (MCMC/SKMM) namely; Network Facilities Provider (NFP), Network Service Provider (NSP) and Application Service Provider (ASP). These licenses are the required enablers for us to become a key telecommunications service provider in Sarawak, providing a solid base on which we build our global ambition. We are a private company fully owned by our Sarawakian investors, with strong support from the government and the Sarawak Multimedia Authority (SMA). A dynamic and growing team combining young and experienced professionals, with a blend of internationally experienced experts, based out of our offices in Kuching, Sarawak. Website: https://www.irix.my/ Recruitment Email: jobvacant@irix.my
Bachelor\'s or Equivalent