Job Description

Job Responsibilities You will be involved in Customer Management and Compliance and be responsible for understanding business requirements and translating them to functional specifications and technical design specification. Key objective is to ensu Job Responsibilities You will be involved in Customer Management and Compliance and be responsible for understanding business requirements and translating them to functional specifications and technical design specification. Key objective is to ensure good quality and smooth delivery of system enhancements that are fully in compliance with mandated framework and guidelines. You will be expected to partner closely with the Customer Management and Compliance leads to plan and manage transitioned deliverables. Other responsibilities include: . Participate in application and solution design sessions . Analyse user requirements and convert requirements to design documents . Develop system documentation to capture key design decisions . Communicate complex technical issues to business users in a language they understand . Execute continuous service improvement and process improvement plans . Create technical documents for the solutions. . Compile timely, comprehensive, and accurate documentation and or reports as requested . Perform design and development of applications according to change requests and project requirements . Test, maintain and recommend software improvements to ensure strong functionality and optimization . Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing . Compile and assess user feedback to improve software performance Job Requirements . At least 9 years' experience in software development, preferably in customer management and/or compliance . Senior software engineer with knowledge in CRM Platform (MS Dynamics/Siebel/Salesforce) and SQL/Oracle and/or Compliance related capabilities . Extensive knowledge in service management/production support will be an added advantage . Experience with UNIX and/or Windows operating system will be an added advantage Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.