Job Description

Our Client a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America are looking for Consultants to be part of the project

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. They work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Malaysia and overseas branches.

The client has more than 80 years of history in the banking industry and is expanding its footprint in Malaysia.
The selected resource will be working in a newly setup technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.

Responsibilities

• Diagnose problems raised by level 3 support / service recovery
• Design, build and test secure code or configuration fixes to permanently resolve the problem raised
• Support SIT and UAT of code or configuration fixes
• Update application documentation to reflect the fix
• Prepare and test deployment plan, and seek approval for deployment from change control forum
• Provide or contribute to reports on incidents, problems, service requests and application changes
• Support deployment of fix. This is usually after business hours
• Respond and participate in major incident responses (24x7)
• Perform root cause analysis for major incidents
• Provide or contribute to reports on incidents, problems, service requests and application changes
• Identify and design improvements to the application (e.g. to reduce technical debt)
• Escalate and track appropriate problems for software vendors to provide permanent fixes

Skills

Must have

• 3 to 5 years of experience
• Functional experience in any of the Credit Origination or Loan or Card or Credit scoring or Credit Risk in Retail / Corporate
• Ability to understand business requirement and translate system solution/requirement (BA will be doing business requirement gathering)
• Ability to negotiate and influence
• Work with development manager
• Review FSD (prepared by vendor)
• Write FSD for some inhouse product
• Write/Review Interface Specs (Online and Batch - can be Unix Script, Soap API, Shell Script). Key area is to review the data mapping to external systems
• Support & Coordinate testing (SIT/UAT). TCOE does SIT planning an execution.
• JIRA triage, Support investigation

• System is using EAI, MQ and JSon, API
• Java platform (inhouse product) and vendor products (Credit Origination

Nice to have

• SQL query skills
• Unix skills
• Jira and Confluence
• Experience with doing business user interfacing

Languages

English: C1 Advanced

Seniority

Regular

Relocation package

If needed, we can help you with relocation process. .

Vacancy Specialization

Functional/System Analysis

Ref Number

VR-95815

Luxoft