We are looking for a Senior Support Engineer with strong hands-on experience across Microsoft 365, Azure AD, and cloud platforms, who is able to work independently, communicate clearly, and support a broad enterprise IT environment.
Key Requirements & Skills
Strong hands-on expertise in Microsoft 365 administration (not limited to basic support)
Microsoft Certified: MS-102 (M365 Administrator)
Proven experience in installation, configuration, patching, and update
s
of M365 applications (Visio, Project, Planner, To Do, etc.)
Solid experience managing Azure AD, on-prem Active Directory, and hybrid cloud environments
Broad cloud exposure is essential - candidates should have working knowledge of Azure and/or AWS cloud services
Experience supporting or participating in cloud migration projects (on-prem to cloud or hybrid)
Strong scripting capability using PowerShell and/or Batch files for automation, reporting, and administration
Hands-on experience with Exchange Online, Exchange Server 2019, SharePoint, OneDrive, Teams, Intune
Experience in Backup & Restore, License Management, Monitoring, User & Access Administration
Exposure to Defender for Server, Microsoft Information Protection (MIP) rollout, and patching activities
Knowledge of Power Apps, Power BI, and Power Automate is an added advantage
Strong understanding of IT Service Management processes (Incident, Change & Request Management - ServiceNow)
Clear and confident English communication skills required for daily collaboration with stakeholders, documentation, and troubleshooting discussions
Ability to handle a wide range of technologies, troubleshoot independently, and adapt to new platforms quickly
What We're Looking For
A
well-rounded engineer
, not limited to a single technology stack
Someone comfortable working in
complex, multi-cloud or hybrid environments
Strong problem-solving mindset with the ability to explain technical concepts clearly
Job Type: Full-time
Pay: RM10,000.00 - RM11,500.00 per month
Benefits:
Dental insurance
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Vision insurance
Application Question(s):
Are you willing to work following U.S hours? Y/N?
Experience:
creating Batch files / PowerShell scripts: 2 years (Required)
Azure AD: 2 years (Required)
AWS: 2 years (Required)
Work Location: In person
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