System Engineer (voice Data Support)
Kuala Lumpur, Malaysia
Job Description
- Strong working and technical knowledge in the telecommunication and computer infrastructure.
- Candidate must be independent, have proactive working attitude, passionate in technical skills and results-oriented, and a strong desire to succeed.
- Strong communication skills both written and oral in English or Bahasa Malaysia.
- Great interpersonal, self-motivated and customer-focused with outgoing personality and analytical mind.
- Strong analytical and problem-solving skill.
- VMWare experience is an added advantage.
- Fresh graduates are encouraged to apply.
- Deployment, installation, testing and commissioning of systems and parts in customers premises.
- To carry our preventive and corrective maintenance.
- Diagnosing, troubleshooting system & network and solving related hardware or software faults.
- Analyse, follow-up and resolve any support enquiries from customers and vendors.
- Collaborate with the team to identify, troubleshoot and find resolution for technical problems.
- Continuously maintain, improve and share on technical knowledge and explore in new technologies together with the team.
- To provide telephone and remote support.
- To conduct user and technical training, where applicable.
- Able to prioritize and manage few open cases at a time.
- Establish a good working relationship with customers.
- Able to work outside of normal working hours or weekends occasionally to support operations running 24x7.
Ricebowl
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Job Detail
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Job IdJD1030967
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned