System Support Software ( Mandarin Speaker )ReportFollowMYR2,000 MYR2,500 Per Month, and +1 other locationsBe an early applicant!Posted 4 hours ago Closing 3 May 2025Be an early applicant!SaveApplyRequirements Requirements Candidate must at least be SPM level and above Fresh graduate are welcome to apply Required language(s): English, Bahasa Malaysia, Mandarin With own transportation Able to travel for work Possess good telephone etiquette with a…"> System Support Software ( Mandarin Speaker )ReportFollowMYR2,000 MYR2,500 Per Month, and +1 other locationsBe an early applicant!Posted 4 hours ago Closing 3 May 2025Be an early applicant!SaveApplyRequirements Requirements Candidate must at least be SPM level and above Fresh graduate are welcome to apply Required language(s): English, Bahasa Malaysia, Mandarin With own transportation Able to travel for work Possess good telephone etiquette with a…" />

System Support Software ( Mandarin Speaker )

Perak - Pulau Pinang, Malaysia

Job Description


Wisoft Solutions Sdn. Bhd. Hiring! Full Time System Support Software ( Mandarin Speaker ) in Pulau Pinang, Perak, Earn up to MYR 2,500 - Ricebowl
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System Support Software ( Mandarin Speaker )
Report
Follow
MYR2,000 - MYR2,500 Per Month
, and +1 other locations
Be an early applicant!
Posted 4 hours ago Closing 3 May 2025
Be an early applicant!
Save
Apply
Requirements

  • Requirements
  • Candidate must at least be SPM level and above
  • Fresh graduate are welcome to apply
  • Required language(s): English, Bahasa Malaysia, Mandarin
  • With own transportation
  • Able to travel for work
  • Possess good telephone etiquette with a smiley voice.
  • **Ability to converse in Cantonese will be added advantage.
Responsibilities
  • Responsibility
  • Provide support such as guidance, troubleshooting or consultation to customers on software via phone calls, emails and remote access.
  • Assist in setup, configuration and data migration works to new and existing customers.
  • Follow up unfinished job from time to time both internally and externally to ensure customer's inquiries or issues does not left unattended.
  • Collaborate & communicate with internal team to function as a team and meet customer needs.
  • Prepare training materials and online resources for customer reference.
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer-related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by the company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
Benefits
  • EPF, SOCSO, EIS and PCB
  • Good working environment
  • Travel allowance
  • Medical claims
  • Company annual trip
  • Training provided
  • Five (5) working days a week, Saturday half day alternately
Skills
Adobe Photoshop Illustrator
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Job Detail

  • Job Id
    JD1093265
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2500 per month
  • Employment Status
    Permanent
  • Job Location
    Perak - Pulau Pinang, Malaysia
  • Education
    Not mentioned