System Technical Support

Bandar Tasik Selatan, Malaysia

Job Description

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JOB DESCRIPTION Job Title : System Technical Support Div / Dept : K3 Systems Location : HQ Reporting To : Lee Chean Song/ Toh Heng Wee JOB SUMMARY To provide POS system monitoring 1 level support service to business partner/client. JOB DESCRIPTION \xe2\x97\x8f Respond and provide support to client via phone, email and other agreeable of communication medium \xe2\x97\x8f Perform troubleshooting of reported issues
\xe2\x97\x8f Escalation of reported issue to relevant business unit/department/service provider if required
\xe2\x97\x8f Monitoring on system server operations
\xe2\x97\x8f To assist with administrative work document & filing)
\xe2\x97\x8f To perform any ad-hoc duties assigned by the immediate superior or management as required
\xe2\x97\x8f Willing to research, learn and apply new technology EDUCATION & EXPERIENCE Diploma in Information Management or Computer science JOB DESCRIPTION \xe2\x97\x8f Knowledge with office management tools such as Microsoft Office
\xe2\x97\x8f Basic knowledge about database SQL script
\xe2\x97\x8f Strong organization skill with a problem-solving attitude
\xe2\x97\x8f Ability to multitask and priorities daily assignment given by the superior This job description is not exhaustive and may change from time to time in line with business needs. Job Type: Full-time Salary: RM2,000.00 - RM2,200.00 per month Benefits:
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development
Schedule:
  • Monday to Friday
Supplemental pay types:
  • Overtime pay
  • Yearly bonus
Ability to commute/relocate:
  • Bandar Tasik Selatan: Reliably commute or planning to relocate before starting work (Required)
Education:
  • Diploma/Advanced Diploma (Preferred)
Experience:
  • Technical Support: 1 year (Preferred)
Language:
  • Mandarin (Preferred)
  • Bahasa (Preferred)
  • English (Preferred)

  • Health insurance

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Job Detail

  • Job Id
    JD923883
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bandar Tasik Selatan, Malaysia
  • Education
    Not mentioned