JOB DESCRIPTIONJob Title : System Technical SupportDiv / Dept : K3 SystemsLocation : HQReporting To : Lee Chean Song/ Toh Heng WeeJOB SUMMARYTo provide POS system monitoring 1 level support service to business partner/client.JOB DESCRIPTION Respond and provide support to client via phone, email and other agreeable of communication medium Perform troubleshooting of reported issues Escalation of reported issue to relevant business unit/department/service provider if required Monitoring on system server operations To assist with administrative work document & filing) To perform any ad-hoc duties assigned by the immediate superior or management as required Willing to research, learn and apply new technologyEDUCATION & EXPERIENCEDiploma in Information Management or Computer scienceJOB DESCRIPTION Knowledge with office management tools such as Microsoft Office Basic knowledge about database SQL script Strong organization skill with a problem-solving attitude Ability to multitask and priorities daily assignment given by the superiorThis job description is not exhaustive and may change from time to time in line with business needs.Job Type: Full-timeSalary: RM2,000.00 - RM2,200.00 per monthBenefits:
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Schedule:
Monday to Friday
Supplemental pay types:
Overtime pay
Yearly bonus
Ability to commute/relocate:
Bandar Tasik Selatan: Reliably commute or planning to relocate before starting work (Required)
Education:
Diploma/Advanced Diploma (Preferred)
Experience:
Technical Support: 1 year (Preferred)
Language:
Mandarin (Preferred)
Bahasa (Preferred)
English (Preferred)
Health insurance
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