Job Description

Job Summary*

Strategy

To execute and deliver towards the growth of Business Banking in line with agreed strategy.

Business

General

• Formulate and execute business plan and implementation programmes as agreed in country to achieve agreed strategy and performance targets
• Ensure portfolio growth through new acquisitions of Mid tier companies from USD10M to USD50M annual turnover and expansion of existing relationships for Medium Enterprises
• Lead, motivate, coach and develop Medium Enterprises Client Coverage Managers in selling and relationship building skills
• Work with branches and other service channels to enhance work flows
• Work closely with the Credit teams to improve service turnaround time and to strengthen credit related issues

Portfolio Management

• Lead engagement with Relationship Managers to grow client portfolio size by deepening existing client relationships.
• Analyse and review potential business to ensure maximum profitability
• Work with Relationship Managers on account planning, wallet sizing and effective pipeline management.
• Identify and prioritize activities to maximize revenue contribution from allocated client portfolio.

BCA Preparation and Management

• Ensuring coherence of entire BCA package, jointly with Credit Analysis and Relationship Managers
• Lead liaison of client coverage managers with Credit colleagues to expedite turnaround times.

Documentation management

• Taking the lead in executing documentation with clients, in partnership with operations and/or external counsel where appropriate;
• Maintaining a catalogue of all documents held for portfolio clients (facility, security and related);
• Ensuring all documentation remains current, including through the proposing and management of DDWs where necessary;

Other operational related responsibilities

• Partnering with Operations in ensuring all CDD and related policies and procedures are followed;
• Ensuring completion of Sanctions questionnaires liaising with the client as necessary
• The role will be accountable for minimising all overdue and expired items, as well as for reporting requirements around Early Alert names.
• The role holder will be accountable for all Excess and Past Due management and related governance
• Monitor and release offerings on Client trade transactions where applicable

Processes

• Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
• Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis \xe2\x80\x93 incorporating infrastructure requirements and ensuring that they are fit-for-growth.
• Follow and comply with AML CDD policies and procedures where applicable
• Ensure internal / external KYC requirements are adhered to
• This role encompasses the processes under the ORF namely; Client Due Diligence, On-boarding and Account Management, Static Data Monitoring, Credit and Credit Monitoring, Offshore Booking, Client Offboarding, ACBS and Lending processes and Complaints Handling

Regulatory & Business Conduct

\xc2\xb7 Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.

\xc2\xb7 Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

\xc2\xb7 Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

\xc2\xb7 Ensure compliance to the Group Sanctions Procedures

\xc2\xb7 Ensure adherence tp all the local regulations (i.e., Bank Negara Malaysia) , guidelines and policies

Key Stakeholders

\xc2\xb7 Internal \xe2\x80\x93 Credit, CRC, ITO, COBAM, Operational Risk, GIA, Legal, Compliance

\xc2\xb7 External - Clients, Lawyers and Valuers

Qualifications*

Training, licenses, memberships and certifications

• Candidate should have a Degree in Business, Finance, Accounting or any relevant background
• At least 10 years related working experience. (Commercial Banking / Business Banking / Trade Operations etc). Preferably in a sales role in a financial institution.
• Having prior work experience in dealing with fraud related matters, operational risk concepts & risk management principles and controls
• Deep understanding of business banking business processes and practices.
• Independent and self-motivated
• Good interpersonal and communication skills

ROLE SPECIFIC TECHNICAL SKILLS AND COMPETENCIES AND PROFICIENCY LEVELS*

Discretional Lending Knowledge Core

CASA Products and Processes Core

CDD Process Knowledge Core

Risk Management Principles and Controls Core

Operational Risk Knowledge Core

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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