Job Description

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website.

About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international corporate structuring, fund administration and structured finance - whether a company wants to globalize, or whether they need support to streamline existing operations.

With operations in more than 80 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge: helping to do business seamlessly across borders.

Job purpose

Responsible for the delivery of an assigned client portfolio and ensure the delivery of the agreed scope of services. Review the work completed by junior team members. Assume direct payroll/service delivery of clients. Respond to clients\' new requests, escalations, and feedback and resolve any service gaps and put in place corrective actions.

The Team Lead shall orientate and coach new hires, organize team meetings etc. The Team Lead shall ensure all reporting are fulfilled on time and ensure clients critical documents such as work instructions, payroll calendar, trusted source, etc. are updated.

Key Responsibilities

• Review each client documentation (work instruction/payroll calendar/trusted source/network folders, etc.).
• Perform review of services completed by the team.
• Perform banking authorisation for payroll transactions, review bank reconciliations and payroll funding requests.
• Periodic action such as IRAS reporting, CPF submission, statutory leave claim.
• Review service delivery process, propose/implement improvements to improve client satisfaction and employee satisfaction.
• Monitor client invoice payment status.
• Update required reporting.
• Keep up with statutory changes related to employment, payroll, etc.
• Ensure clients are notified on statutory changes.
• Maintain good relationship with clients through client visits/client reviews.
• Coach junior team members and review their work.
• Client Satisfaction.
• Assist in ad hoc projects as assigned.

Key Requirements

• Diploma/Degree holder in Human Resource Management or Business or Accounting or any related disciplines is preferred.
• Minimum 3 - 5 years of experience in payroll experience.
• Good command of written and spoken English.
• Previous experience in outsourcing firms and/or MNCs will be an advantage.

What\'s in it for you?

• Our offices are easily accessible by public transportation (LRT & Monorail).
• Flexible working arrangements.
• Work with colleagues and clients around the world on interesting and challenging work.
• We provide internal career opportunities so you can take your career further within TMF.

Want to know more about a career at TMF group? Watch this video:

Advertised: 22 Feb 2023 Singapore Standard Time
Applications close: 31 Aug 2023 Singapore Standard Time

TMF Group