Job Description

Who We Are LSEG is one of the world\'s leading providers of financial markets infrastructure and delivers financial data, analytics, news and index products to more than 40,000 customers in 190 countries.We help organisations fund innovation, manage risk and create jobs by partnering with customers at every point in the trade lifecycle: from informing their pre-trade decisions and executing trades to raising capital, clearing and optimisation. Backed by more than three centuries of experience and innovative technologies and a team of 25,000 people in 70 countries, we are driving financial stability, empowering economies and enabling you to grow sustainably. Through products and services including Workspace, Eikon, Yield Book, StarMine, Lipper and DataScope, we deliver over 200 billion data updates every day. The quality and integrity of our data give customers the confidence they need to make critical decisions, while our ESG database, covering over 10,000 companies, supports the transition to a more sustainable global economy. Our FTSE Russell business, a global provider of benchmarks, analytics and data solutions, produces indices against which more than $16 trillion of investments are benchmarked. Plus, our suite of Risk Solutions helps regulated businesses and corporate organisations conduct due diligence, meet KYC commitments, onboard customers and combat financial crime. Opportunity We are recruiting a Team Leader in our expanding office in KL, Malaysia. We invite applications from qualifying candidates to be part of the growing team in this region. If you are up to the challenge, apply today! ESSENTIAL DAY TO DAY RESPONSIBILITIES People Management . Provide leadership to a team of, typically, 05-10 employees (performance management, staff development, succession planning, coaching, communication) . Recruit, lead and ensure effective training to achieve high professional operational standards . Handle rotas, holidays and general resourcing issues within own team . Track performance by ensuring staff appraisals are scheduled and completed using tools approved by HR to track skills . Motivate, support and develop staff to improve and maintain the ability to adapt to the changing requirements of a continuously evolving business environment . Develop staff and their skills in order to enhance Data\'s profile and actively support individual career progression and development . Encourage a co-operative and \'can-do\' attitude to enhance company standards and performance by harnessing everyone\'s skills and talents . Work with other teams to achieve optimum performance of unit as a whole . Work to foster outstanding talent and bring it to the attention of managers . Ensure staff follows and are trained on statutory and company policies, such as Health and Safety, Equal Opportunities, Codes of conduct etc. Service Management . Provide a timely and effective response to the information needs of the business . Ownership and accountability for the data covered in own market . Maintain processes, documentation and resources which ensure on-going service and delivery according to agreed business requirements . Work with QA and Customer Focus and other functions to improve the above. . Ensure that there is an appropriate level of product, customer and systems development awareness to help understand the broad picture and make good decisions . Work with Production and Projects managers to ensure high quality, efficient sources, and regular reviews . Assess the impact of and report on problems Planning And Control . Maintain a stable operational environment and clear allocation of duties . Prioritise regular operational activities and advise managers of potential difficulties . Collate statistical information to help operational management . Appropriate use of audits, reviews, statistics and analysis to supervise and lead work and staff . Recommend actions to manager to enhance efficiency, quality and standards Inter-Departmental . Communicate effectively with other personnel, globally, sharing knowledge at all times and adopting best practice . Be an ambassador for the team on specific issues when needed and participate in projects as required . Have an awareness of customers\' needs the markets and the relevant personnel Qualification & Skills Required . Excellent written and verbal communication in English . Degree in Business management, Finance, Economics or any business-related courses . 2-3 years of experience in people management . Ability to collaborate across geographic locations to pursue common objectives . Proven examples of delivering global projects successfully . Customer-centric, analytical, with strong interpersonal skills . Ability to work independently on multiple activities, showing appropriate prioritization and customer concern skills for themselves and team. . Demonstrates urgency and drive . Migration experience will be an added advantage We are currently in Hybrid work mode - with initial requirement to be in the office full time during the training period and then moving to a 3-days in office set up. At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do. Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone\'s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs. Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it\'s used for, and how it\'s obtained, . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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