Team Leader
Manufacturing for the cable industry
Ensure all work orders are efficiently and correctly distributed to technician according to their competency level.
Ensure productivity, efficiency, and utilization are achieved according to the target set. Avoid unproductive working hours.
Organize and control the team to achieve the best service quality and execute all jobs according to the order-repairs that have gone through technical work.
Initiate and carry out the shooting process to support the team and the manager in handling customer complaints.
Review the time analysis report and take corrective steps.
Initial all technician reports after job completion.
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