About Us We are AMS. AMS is a global total workforce solutions firm founded in 1996. We enable organisations to thrive in an age of constant change by building, reshaping, and optimising workforces. We do this through talent acquisition and contingent workforce management, internal mobility and skills development, and talent and technology advisory services. Our solutions are delivered by our 10,000+ experts who live our passionate, bold, and authentic values. The ultimate aim is to help clients around the world, including 100+ blue-chip companies, create workforces that are fluid, resilient, diverse, and differentiated. We call this true workforce dexterity-and we\'re here to help you achieve it.
The Role The Team Leader will provide line management and leadership for a small team of Recruiters. The leadership element of the Team Leader role will be proportionate to the size of their team. They are expected to spend time on team leadership and also on recruitment delivery. As a line manager, the Team Leader will support the team to meet their relevant targets, KPIs and quality thresholds to drive value for the client and for AMS. The Team Leader will also deliver excellent recruitment services to the client, managing the end-to-end recruitment process in line with agreed service levels.
Key Accountabilities Leadership \xe2\x80\xa2 Support recruiters to ensure they are meeting relevant targets, including acting as a point of escalation for challenges raised during the recruitment process \xe2\x80\xa2 Provide oversight of requisitions managed by recruiters as guardians of quality and experience \xe2\x80\xa2 Mentor recruiters to deliver recruitment services and drive hiring manager relationships \xe2\x80\xa2 Provide pastoral care, training guidance, including supporting recruiters with their own career paths \xe2\x80\xa2 Maintain regular communication with team members, including conducting regular 1:1s and virtual team collaboration sessions. Recruitment Delivery \xe2\x80\xa2 Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements. \xe2\x80\xa2 Lead vacancy consultation discussions in partnership with the Sourcer to agree to recruitment plans with hiring managers and document outcomes of the intake meeting \xe2\x80\xa2 Collaborate with Sourcing team to ensure the delivery of high-quality candidate shortlists through timely feedback and review discussions. Jointly review the shortlist with the hiring manager \xe2\x80\xa2 Support the hiring manager with hiring decisions and guide them in determining an appropriate offer \xe2\x80\xa2 Manage the offer process and close the candidate - broker the offer with the chosen candidate, manage objections/negotiations and support the candidate during their notice period Client Stakeholder Relationships \xe2\x80\xa2 Create and maintain trusted partner relationships with Senior hiring managers/stakeholders. Become a trusted advisor through providing counsel, advising through insight and SME knowledge on the recruitment process and ensuring that timelines are correctly identified and met \xe2\x80\xa2 Lead discussion on attraction strategies to correctly identify approach based on market and hiring demands \xe2\x80\xa2 Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable Internal Stakeholder Relationships \xe2\x80\xa2 Act as the custodian of excellent, comprehensive candidate experience in their own delivery and that of their team \xe2\x80\xa2 Flag continuous improvement and upselling opportunities to Client Services Manager \xe2\x80\xa2 Coach and mentor Recruiters, Sourcers and Administrators on best practice approaches and client culture, supporting them in achieving success in their roles Technology and Compliance \xe2\x80\xa2 Review quarterly and fortnightly demand forecasts and ensure team is on target \xe2\x80\xa2 Build Talent Pooling plan and regularly review team reports on progress
Skills & Experience \xe2\x80\xa2 Experience of end to end recruitment delivery , added advantage if you have recruited in logistics and supply chain sector previously. \xe2\x80\xa2 Expertise in various candidate sourcing strategies (e.g. web sourcing, networking, advertising and database searching) \xe2\x80\xa2 Experience of using recruitment technology and databases \xe2\x80\xa2 Understanding of legislation affecting area of work \xe2\x80\xa2 Should be willing to travel to client locations for meetings, hiring events and training, (as requested) \xe2\x80\xa2 Willing to work in Bayan Lepas \xe2\x80\xa2 Demonstrable ability to lead a small team to deliver operational excellence \xe2\x80\xa2 Experience of understanding and utilising data to optimise outputs and performance of team \xe2\x80\xa2 Proven ability to work in a highly complex matrix organisation \xe2\x80\xa2 Experience of mentoring or coaching \xe2\x80\xa2 Additional language skills
Other If this sounds like you and you\'re inspired by the opportunity of joining a truly global business which is unique, credible and growing and possess the skills and experience required, please click the Apply button. We are an equal opportunity employer who stands by our Diversity commitment. We encourage applications from all candidates and do not discriminate against race, religion, national origin, gender, physical or mental disability, or age.
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