Job Description

JOB PURPOSESupporting Section head in planning, implementing, and coordinating all supports needed in business channels with the objective of continuously growth in the Bank\'s business portfolio.A) Owner of the Lead Management System, which covers the below responsibilities: -
i.Responsible to launch the Lead Management System to all branches, to intro and to make sure everyone at the ground is familiar with the system.
ii. Responsible in giving training to all branches / salespeople on Lead Management System end to end.
iii. Responsible in extracting leads from Agrobank\'s Corporate website or from any other resources and pump in the data into the LMS system.
iv. To do a quarterly engagement with branches in terms of any initiatives or staff campaign to encourage the utilization of LMS in the long run.B) To assist Section Head in any Business Supports Initiatives, such as monitoring branches performances with action plans execution.
C) Maintaining marketing calendar by working closely with Marketing Communication Division as well as Regional Offices marketing activities to make sure everyone is in sync.
D) Responsible to report on activities and program done by business through internal news and buletinSCORECARD DIMENSIONFinancial Perspectivea) To assist business in improving financial result for the following portfolio:
- Corporate
- Commercial
- Micro
- RetailCustomer Perspectivea) To assist business frontline to allow smooth delivery of bank products or services to the customers.
b) To report on the activities and program done between business and customer especially involving the unserved and underserve communityInternal Business Processesa)To improved turnaround time (TAT) for business to customer and develop customer satisfaction.
b) Identify and implement process improvements to streamline data workflow and maximize productivity.c) Manage Lead Management System (LMS) to help Agrobank qualify incoming leads, analyze, and nurture them so that leads can be converted into new business opportunities.
d) Communicate findings and insights effectively to both technical and non-technical audiences.
e) Collaborate with other teams to integrate findings into broader business strategy.
f) Continuously update knowledge of business trends and emerging products and technologies to keep Business at the forefront of data-driven decision making.Learning & Growtha) Organize Lead Management System (LMS) training at all regional offices covering all branches by providing to build up system understanding among staff.
b) Continuously update knowledge of business trends and emerging products and technologies to keep Business at the forefront of data-driven decision making.PRINCIPAL ACCOUNTABILITIESOwner of the Lead Management System, which covers the below responsibilities: - * Load leads from any business event to LMS system e.g., MAHA, Agrobank Corporate Website, DOP Page Distribute leads to related business portfolio:a. Corporate
b. Commercial
c. Micro
d. Retail * LMS helpdesk function

• Organize Lead Management System (LMS) training at all regional offices covering all branches by providing to build up system understanding among staff.

Develop and implement effective communications activities:Write and optimize content for Business staff consisting of the following:
a. Business Performance
b. Sustainability
c. Product/ Campaign
d. Process
e. People
f. ActivitiesSpecial Projects/ Campaign * Identify certain areas of opportunity to optimize business strategy.REQUIREMENTS * Intermediate Microsoft Excel skill is the minimum.

• Skill in writing paper to Management.
• Good interpersonal skills.
• Be able to travel to branches nationwide.
• Have a good teaching skill.
• Good in using Canva etc

Employer questionsYour application will include the following questions:Which of the following Microsoft Office products are you experienced with?Company profileAgrobank3.8\xc2\xb7Banking & Financial Services1,001-5,000 employeesAt Agrobank, our mission is to provide a holistic range of financial services and banking facilities with a focus on the agricultural sector.We dedicate our priority to the needs of our customers by providing attractive products and services such as savings activities, banking services, takaful, financing and advisory services.Agrobank is a continuity of the former Bank Pertanian Malaysia which has 40 years of experience in agricultural banking and an excellent track record in shaping and developing successful entrepreneurs. With a wide network of branches throughout Malaysia, we are confident of providing the best services to all.Agrobank is a Government-owned Bank under the Minister of Finance Incorporated (MFI). The bank\'s financing of the agricultural sector is driven by a policy set forth by the Ministry of Agriculture and Agro-Based Industry (MOA). Agrobank today operates through 190 branches throughout Malaysia, and employs over 3,400 employees.At Agrobank, our mission is to provide a holistic range of financial services and banking facilities with a focus on the agricultural sector.We dedicate our priority to the needs of our customers by providing attractive products and services such as savings activities, banking services, takaful, financing and advisory services.Agrobank is a continuity of the former Bank Pertanian Malaysia which has 40 years of experience in agricultural banking and an excellent track record in shaping and developing successful entrepreneurs. With a wide network of branches throughout Malaysia, we are confident of providing the best services to all.Agrobank is a Government-owned Bank under the Minister of Finance Incorporated (MFI). The bank\'s financing of the agricultural sector is driven by a policy set forth by the Ministry of Agriculture and Agro-Based Industry (MOA). Agrobank today operates through 190 branches throughout Malaysia, and employs over 3,400 employees.Perks and benefitsMedicalLoansDentalSports (e.g. Gym)Company informationRegistration No.200801010522

Agrobank