Job Description

Role Responsibilities

JOB SUMMARY

Responsible for growing the Business Banking franchise for central region.

• Responsible for quality of the onboarded portfolio
• Responsible for driving the overall team i.e sales, sales support and service from a productivity and other profitability metrics (Quality, fees, cross sell, interest income)
• Responsible for working with internal stakeholders towards growing the portfolio as well as maximizing cross sell opportunity across SCB units
• Responsible for benchmarking competition, identifying best practices, and implementing the same
• Responsible for creating right talent for various positions within the team

RESPONSIBILITIES*

Strategy*

• Drive the right sales culture and attitude
• To ensure sales planning and strategy are put in place throughout the year to achieve total revenue goal and targets.
• Drive, motivate & inspire Business Banking Team to effectively manage respective individual sales to achieve planned sales activities and targets.
• Manage client experience.

Business*

• Deliver budgeted balance sheet and PNL for central region
• Segment focus, customer focus needs-based selling
• Deepen customer relationship penetration through multi-product selling or bundles around anchor product
• Drive and monitor Team sales strategies, create sales opportunities, evaluate effectiveness

Processes*

• Operational quality \xe2\x80\x93 manage sales controllable error, rejection, approval rate, TAT etc.
• Continuous sales improvement effort, through active engagement with Product, Credit & Operations.
• To ensure risks and issues identified are resolved in an appropriate and timely manner.

People & Talent *

• Coaching performance to achieve individual sales target
• Engage every team member and build strong team work
• Effective performance / scorecard / vintage mix management within budget, discipline in performance management
• Identify and groom potential sales leaders
• Upgrade people management skill constantly

Risk Management*

• Ensure CDD / AML & TCF diligence and adherence to operational risk controls and procedures in day-to-day Regional Sales teams management
• Discipline in HR and training related matters, Operational Risk Standards
• Zero tolerance of risk and compliance breaches
• Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
• Being measured against Governance and Operational Risk review result of the regional team
• Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review
• To comply with all applicable money laundering prevention procedures

Governance *

• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct *

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders*

• Internal \xe2\x80\x93 Product, Segments, Governance, RB, GBS, Collection, CDD, Credit & Risk.
• External \xe2\x80\x93 Clients.

Our Ideal Candidate

• Sales Core
• Team Management Core
• Portfolio Management Core
• Understanding of SME Product offerings Advanced

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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