Technical Account Management Executive

Malaysia, Malaysia

Job Description


DESCRIPTION

iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users to help them make a more informed purchase decision. We tailor our service to product categories where consumers can save the most money.

Why join us?

Surround yourself with a dynamic culture and people who are inclusive, fun, courageous, open to feedback and constantly looking for ways to improve themselves:

  • Collaborate on solving the Biggest Challenges in Ecommerce
  • Immerse yourself in a Multicultural Organization at the Center of SEA
  • Accelerate your Personal Growth and Career
RESPONSIBILITIES
  • Take ownership and responsibility to ensure projects are completed from a technical standpoint
  • Ensure successful on-boarding of new e-commerce merchants onto our platform throughout each phase of the lifecycle
  • Demonstrate a deep understanding of merchant\'s needs and goals to further driver their performance
  • Maintain a strong relationship with all partners and hold them to a high standard of performance
  • Act as a liaison between internal and external technical development teams
  • Become a point of reference for domain knowledge when it comes to the technical aspects of designated accounts
  • Support teams to drive initiatives forward in a timely manner
  • Act as an advocate of the merchant and provide feedback to the iPrice team on product and operations issues
  • Executes effective planning with strong project governance and maintain a high data integrity throughout each stage of the pipeline
  • Effectively communicate and resolve technical, performance issues to the merchant and to our internal teams
REQUIREMENTS
  • Degree in Computer Science, Business Information Systems or relevant fields
  • 3+ years of experience in consulting, product development/management, or other technical roles
  • Prior experience with e-Commerce, digital advertising, or startups is an advantage
  • Relevant experiences in technical integration projects is prefer
  • Prior experience with agile practice is a bonus
  • Fluency in English - fluency in additional South East Asian Languages considered a plus (Bahasa, Thai, Vietnamese)
  • Excellent communication, relationship management and organizational skills
  • A very analytical mindset, ability to handle data-sets with thousands of entries
  • Strong sense of ownership and a self-starter, creative approach to problem solving
  • Proven ability to meet deadlines, juggle multiple projects and work independently in a fast paced office
  • Basic HTML, Product Feed and Tracking Pixel knowledge, API integrations (preferred)
  • Knowing or experienced with e-commerce systems and affiliates platform (partnerize, evolveasia, Magento, Prestashop, Opencart, Woocommerce, or Bigcommerce) would be a plus
BENEFITS
  • Comprehensive healthcare benefits (including outpatient, in-patient, dental & pharmaceutical benefits for you and your family)
  • Accelerated career progression support by structured training/development programs (including Internal curriculum, IELTS and external training support)
  • Adaptable working approach (including leave in lieu, flexible working hours, Work from Home and Work From Home Country)
  • Support for non-Malaysians (including relocation / work permit and visa support for full-time team members)
  • Additional Office perks (including monthly lunch & team allowances, claimable grab rides in past 7:30pm; stocked pantry; subsidised vending machine and plenty of events)
COUNTRY: Malaysia

iPrice

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Job Detail

  • Job Id
    JD964916
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned