Job Description

Company Description

Experian is the world\xe2\x80\x99s leading global information services company. During life\xe2\x80\x99s big moments \xe2\x80\x93 from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers \xe2\x80\x93 we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.

We have 22,000 people operating across 32 countries and every day we\xe2\x80\x99re investing in new technologies, talented people, and innovation to help all our clients maximise every opportunity. With corporate headquarters in Dublin, Ireland, we are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.

Learn more at or visit our global content hub at our global news blog for the latest news and insights from the Group.



The Technical Consultant Manager is a key person to implement client business requirement into a working and sustainable solution. This includes new prospects, new requests from existing customers, technical support requests, and active participation in the delivery phase of complex projects. This role acts as a leader, involved in helping others grow, improving the team\xe2\x80\x99s performance and creating an environment in which the members feel that they are part of them

This role works closely with the Solution Architects to implement project technical aspects and is the focal point of APAC delivery region in ensuring that the solution implementation is aligned with Experian\xe2\x80\x99s product capability.

• Plan, monitor and manage risks/issues related to technical delivery members.
• Responsible for recruitment, hiring, training and onboarding new Technical Consultants
• Drive internal COE initiatives, if any, to ensure delivery efficiency, promote reusability and improve profitability in delivery
• Partner with architects and consultants to ensure solution design complies with product design principles, security and control standards.
• Vast amount of successful experience in the architecture, design and development of enterprise applications for similar sized solution driven organizations
• Excellent understanding of integration standards and design patterns with B2B and Backend applications, enterprise service buses and databases.
• An avid and continuous learner with a focus on continuous professional development
• Excellent time-management skills
• Exceptional attention to detail
• Studious problem analysis skills
• Advanced oral and written communication skills
• Team worker, performance driven individual
• Able to work under tight time pressures with a great sense of priority management
• Strong stakeholder management skills, across several projects including senior stakeholders and counterpart Architects
• Participate in Technical Design Workshops, Requirements Definition and creation of architecture and design through to sign off
• Implement simple, efficient and supportable solutions
• Support throughout delivery cycle, resolving issues in deliveries
• Provide support for clients and Experian Project Management throughout delivery lifecycle
• Contribute to business transformation, innovation and continuous improvement of the Regional CoE Delivery team
• Technical Delivery Support to address any enquiries
• Be responsible for understanding the customer requirement and the associated project\xe2\x80\x99s scope of work and ensure that project work outside scope is referred to Project Management for Change Control
• Drive quality assurance to ensure all work is of a high quality and professionally presented
• Represent Experian as an honest, knowledgeable and conscientious ambassador of the company
• Work closely with fellow team mates to provide effective client service
• Actively contribute to a culture where the fair treatment of customers is at the heart of the Experian business.
• Take personal responsibility to ensure that you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers.
• Manage client expectations, participate in feedback to product management to ensure our clients\xe2\x80\x99 interests are represented in Experian\xe2\x80\x99s product roadmap
• Understand your assigned client\xe2\x80\x99s infrastructure, architecture and standards, and how they integrate with Experian\xe2\x80\x99s offering. Ability to translate this understanding into writing.
• Ensure consistent service and high quality across all Experian deliveries to your assigned clients
• Ensure maintenance and development of the delivery team\xe2\x80\x99s collateral e.g. source code, development environments, software, documentation, tools
• Comply with published standards for coding, testing and documentation and other policies and procedures as laid down under the Delivery Framework
• Understand the potential and the limitations of information technology and Experian products.
• Act as SME between APAC DA Delivery Hub and Experian DA Delivery regions as well as with clients.
• Supports Project Manager in developing cost analyses, design considerations, and implementation timelines.
• Take ownership in leading the respective team during installation and implementation of new solutions in internal environment and external environment.
• Ensure quality technical documentation and artefacts
• Drives improvement initiatives that enhances delivery efficiency

Qualifications

Language

• Mandatory requirement: English, Bahasa Malaysia, Mandarin
• Good to have Japanese, Korean, French or Spanish

Knowledge

• Architecture and Design Principles understanding of at least two programming/scripting languages from the list below
• Java/J2EE is a must
• Groovy script, JavaScript, PL/SQL, T-SQL
• Bootstrap, JQuery, AJAX, JSP, Servlets, HTML, JavaScript

• Operating systems: Windows, Unix (RHEL, SUSE Linux, Solaris, AIX, HP-UX) & Virtualisation
• Database: Oracle and/or SQL server
• Application Servers: Apache Tomcat, WebSphere, WebLogic, JBoss
• Load Balancing and Fail Over Architecture and Design concepts
• Java Performance Tuning concepts
• Enterprise Service Bus (JMS) Integration concepts
• Web Services (SOAP and REST) and Web Service Security (WSSE)
• Security Sockets Layer (SSL) and Security Certificates
• Design Methodologies - UML, OOAD, SOLID, GOF Design Patterns, MVC
• Framework \xe2\x80\x93 Spring Framework, Hibernate, JPA, Struts, Apache Karaf, Apache Camel, BPMN2.0, Microservices, Docker.
• SSO/Security implementation in OpenAM, RSA Adaptive Authentication, OracleAccess Manager, SiteMinder
• Configuration management and Tooling usage experience in Eclipse, JDeveloper, Code Secure, Jenkins, Sonar, Nexus, Maven, Ant, BitBucket
• LDAP integration
• XML, XSLT, XSD, XPath, FreeMarker, HTTP, TCP-IP,
• AWS, Cloudera or any Cloud technologies and implementation experience
• Presentation: PPT, Visio
• Knowledge of at least/multiple DA products such as PowerCurve and/or Tallyman (desirable)

Experience

• >8 years in a similar role
• Experience in solution architecture, technical design and application infrastructure design and definition
• Experience leading design workshop
• Experience in creating technical requirement documentations from Requirements Definition and Creation of specification through to sign offI
• International experience and ability to work with virtual/distant teams is desirable
• Strong presentation skill with international experience
• Strong background and broad experience in the technology domain.
• Strong background and a minimum 10+ years\xe2\x80\x99 experience in technology domain.
• Consultative experience and attitude; experience in developing technical solutions
• Experience and ability to lead a project involving other technological competencies

Qualifications : Tertiary qualification in Engineering, Science, IT or related discipline.

Additional Information

Our uniqueness is that we truly value yours.

Experian Asia Pacific\'s culture, people, flexibility and environments are key differentiators. We take our people and equal opportunity agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We\xe2\x80\x99re an award winning organisation due to our strong people focus (Great Place To Work, Top Employer and Employer of Choice).

Experian Asia Pacific leverages cutting edge data science, inclusion and start-up mindsets to build tomorrow\'s credit solutions. Innovation is a critical part of Experian\'s DNA and practices. As is our diverse workforce, which drives our success. Everyone can succeed at Experian, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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