Technical Customer Service Engineer Job in Intotest Sdn Bhd

Technical Customer Service Engineer

Melaka, M04, MY, Malaysia

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Job Description

Job Responsibilities:

Field service tasks at a customer's facility that involve troubleshooting, diagnosing, and repairing complicated equipment. Troubleshoot installation and upgrade issues. To reduce system downtime, coordinate equipment schedules. Conduct customer orientation and technical training for user application on all elements of equipment maintenance assistance. Prepare field service reports on customer support activity and give documentation on recurring problems to other supporting units. Undertake any responsibilities that assign by Manager from time to time.

Job Requirement:

Candidates must possess at least a Sijil Kemahiran Malaysia, Diploma, or Bachelor's Degree in Mechanical, Electronic, Electrical, Mechatronic, or any other engineering-related course. Ability to prioritize, multitask, and work under pressure, as well as strong analytical and problem-solving skills. Candidate should be capable of working in a team and willing to travel to customer site. Required language(s): Bahasa Malaysia, English and Mandarin (To liaise with field service team in China).
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM6,000.00 per month

Benefits:

Opportunities for promotion Parental leave Professional development
Language:

Mandarin (Preferred) Bahasa (Preferred)
Work Location: In person

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