Technical Engineer/it Support
Kuala Lumpur, M14, MY, Malaysia
Job Description
If interested, Kindly share your CV at poonam.g@trinitywfs.com
Role: Technical Support Engineer
Language: Mandarin + English
Exp: 2+ Years
:
At least Diploma, Bachelor Degree IT, Computer Science, Engineering or relevant field (Must ensure applicant has official certificate/academic transcript.)
Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required. Experience in the enterprise customer arena Face-to-face customer engagement skills Excellent written, oral and presentation skills Troubleshooting knowledge & skills Good understanding of ITIL/Service Management Passion for new innovative technology and drive customer transformation Demonstrate effective balance between business and technical acumen Ability to effectively recognize and adapt to change Ability to deliver presentations and discuss complimentary products at a solutions level Ability to handle customer critical issues and work in difficult situations
Skills:
Ba
sic knowledge of MDM, MAM. Azure AD
Understanding Windows Server/Clients. Android, IOS
Knowledge of Active Directory (Entra ID)
Understanding of basic troubleshooting and diagnostic tools like EventViewer, Task manager and command line tools
Basic Knowledge and understanding on DNS , DHCP and basic TCP/IP communication
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM9,000.00 per month
Benefits:
Professional development
Work Location: In person
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Job Detail
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Job IdJD1251092
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, M14, MY, Malaysia
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EducationNot mentioned