Job Description

POSITION GENERAL SUMMARY

Ensure maintenance service availability and respond time in accordance to Service Level Agreement

ESSENTIAL POSITION FUNCTIONS

• Prepare daily report; work request; word order and other related checklist and carried out data analysis
• Supervise all subordinates to ensure optimum usage

Receive complaint from help desk; originator and attend to it; delegate to respective technician and ensure job done as soon as possible in accordance to the priority and guaranteed response time * Ensure planned preventive maintenance carried out properly and according to the time frame

• Ensure all necessary precaution on safety aspect been implemented by all subordinates
• Attend and restore breakdown as encountered at any time
• Ensure and plan work program on daily activity and lease with other shift on work coordination and continuity
• Inquire spare parts to be purchased after receive purchase order/ approval of work order from client and to ensure availability and advise proper tool equipment to be used by technician
• Monitor and report work performance of all subordinates
• Any other duties that may be assigned by the immediate superior or management representative

Key Challenges

• Knowledgeable in maintenance and operational of airport facilities
• Knowledgeable in contract management i.e. construction, legal and value engineering
• Able to supervise for multiple vendors and contractors
• Response to complaint to be within 15 minutes

Working Relationship

WHO?

FROM?

PURPOSE

• Engineer/ Executive

• UTW

• To report to on operation matters and daily procedural work

• Shift leader

• UTW

• To have them reporting on operation matters and other related issues

• Technician

• UTW

• To have them reporting on operation matters and other related issues

• Work Station Operator

• UTW

• To have them reporting on daily operation matters

Dimension

Competencies

Collaboration

Commercial Orientation

Customer Centricity

Develops and Empowers

Driving Excellence

Skills

• Knowledgeable in facilities maintenance in operation and maintenance
• Knowledgeable in mechanical & electrical of building services
• Self starter with minimal supervision
• Good interpersonal and communication skills
• Computer literate is added advantage

Relevant Industries

Internal * STPM holder with minimum 5 years relevant working experience.

• SPM with minimum 7 years relevant working experience.

External * Diploma holder with minimum CGPA 2.8

Education

Internal * Diploma in Engineering (Mechanical/ Electrical/ Electronic/ Civil) OR

• Certificate in Engineering (Mechanical/ Electrical/ Electronic/ Civil) OR
• SPM / SPM(V) with POLYTECHNIC / MLVK / SKM certificate or equivalent in Engineering (Mechanical/ Electrical/ Electronic/ Civil) SPM Certificate with:

• Bahasa Malaysia - Credit
• English - Pass
• Mathematics - Pass

External * Diploma in Engineering (Mechanical/ Electrical/ Electronic/ Civil)