Job Description

JOB DESCRIPTION

Review and understand machine specifications, manuals and operating requirements from overseas suppliers. Inspect machines upon arrival to ensure compliance with order specifications and check for damages or missing components. Provide technical support during machine handling, loading/unloading and delivery to customer sites. Coordinate with logistics and warehouse teams for proper storage, packaging and transportation of machinery. Assist in basic setup, testing and commissioning of machines at customer locations (if required). Communicate with suppliers for technical clarification, troubleshooting or spare parts inquiries. Prepare technical documentation such as inspection reports, handover checklists and delivery notes. Ensure all handling activities comply with safety and quality standards. Support after-sales service and provide customer guidance on basic machine operation or maintenance (as required). Collaborate with internal departments to ensure timely project execution. Travel to customer sites, warehouses or supplier locations (locally and abroad) as part of operational and technical duties.

JOB SPECIFICATIONS

Qualification Requirements:

Diploma or Bachelor's Degree in Logistics & Supply Chain, Mechanical Engineering or equivalent. Minimum 2-3 years of relevant experience in machinery handling, logistics coordination or technical service (fresh graduates with strong technical background may be considered).

Skills and Competencies:

Strong understanding of mechanical and electrical systems, particularly industrial machinery. Ability to read and interpret machine drawings, wiring diagrams, and technical manuals (English and basic Chinese reading ability is an advantage). Familiar with machine testing, troubleshooting and installation procedures. Experience in logistics handling of heavy equipment or machinery. Good communication skills for coordination with suppliers, logistics teams and customers. Strong problem-solving and analytical abilities. Knowledge of safety handling procedures and documentation practices. Willing and able to travel frequently within Malaysia and occasionally overseas.

Personal Attributes:

Detail-oriented and proactive. Hands-on and willing to be on-site for inspection or installation. Able to multitask and work under minimal supervision. Good teamwork and customer-focused mindset. Flexible and adaptable to travel schedules or operational demands.

SALARY & BENEFITS

Basic salary range for entry level : RM2,200-RM2,800 Basic salary range for intermediate/experience level : RM3,000-RM3,500 Annual performance bonus and yearly increment (based on company performance and appraisal) Group hospitalization insurance Outpatient medical claim: RM600 per annum Mileage/ Toll/ Parking reimbursement Company yearly sports day event
Job Type: Full-time

Pay: RM2,200.00 - RM3,500.00 per month

Benefits:

Additional leave Health insurance
Application Question(s):

Are you able to read and interpret machine drawings, wiring diagrams and technical manuals? Are you familiar with machine testing, troubleshooting and installation procedures? What is your expected salary for this position?
Experience:

machinery handling or technical service: 2 years (Required)
Willingness to travel:

100% (Required)
Work Location: In person