Job Description

About You
To lead entire service centre's Vehicle Service/Repair team members (Technicians, Air-Cond Technician &Tire Technician) to ensure the achievement of service centre's Service/Repair Intakes, Sales, Productivity and Quality of Vehicle Repair/Service.
Efficient and quick in resolving all vehicles technical problems with minimum repair cost.
To coop with the service/repair team and to ensure smooth operations on the service/repair shop floor of service centre.

Your Day to Day

Observe and perform detailed diagnose/troubleshooting and rectifications of vehicles and work closely with Operation/Service Manager, Technical Manager and all stakeholders.
Responsible for the overall shop floor activity & productivity.
To achieve targeted Labor Efficiency and Technician Productivity.
To organize job distribution in accordance with the skill, competence and availability to maximize service shop capacity and load.
Responsible for the quality of service and repair work carried out by team members. Ensure job quality, speed and efficiency.
Planning diagnosis equipment and special tools according to the needs of operation and the recommendation from the Technical Manager.
Responsible for conducting both in-progress and final quality checks of vehicles.
Liaison with Consultant and Contractors on service / repair related matters.
Responsible for the use, maintenance and proper condition of tools and workshop facilities.
Responsible for safety, good order and tidiness in the workshop and the discipline of staffs under his care
Implement good 5S Housekeeping of shop floor including all workshop tools and equipment responsible for quick and efficient to assist/resolve difficult technical problems upon detected by technician & assistance and advice to ensure quick problem resolution.
Provide support to operation on matters related to product and repair technology with information, advice and practical assistance

You Know How

Independent, Committed, Dynamic, Integrity
Exposure in After Sales / Service Centre mechanical skills
Leadership skills
Problem solving skills.

CARSOME