Job Description

Job Highlights Amazing Career Development and Advancement Opportunities 13th Month Salary (AWS) Medical Insurance & Fixed Allowance Provided Requirements & Details: Diploma, Bachelor\xe2\x80\x99s degree preferred. Experienced in Customer Support / Technical Support will be added advantage. Working Hours: Monday \xe2\x80\x93 Friday, 9am \xe2\x80\x93 6pm. Working Location: work remotely from Sabah / Sarawak Have basic understanding on HTML / JAVA / Debugging tools will be added advantage. Experienced on HTML Basic, JavaScript / PHP / CSS/ CSS3 and Debugging Tools. Open for fresh graduate to apply Why Us? We provide a work environment that is diverse, inclusive, and welcoming of all. Our training that will make you feel empowered to do your best work even if you aren\xe2\x80\x99t a tech expert. Career opportunities for all our employees. Fantastic, comprehensive and competitive benefits, Gratitude & recognition for our awesome employees Job Scope Accountable for closing customer inquiries regarding company products/services, customer\xe2\x80\x99s accounts and provide additional clarifications as requested by customer. Responsible for adding/updating/reviewing rich media functionality in Ads. Address issues or tasks assigned to them through ticketing systems, via Chat, Email or Phone channels. Creates layout templates, gallery uploads, component testing, functionalities testing, builds dynamic display ads, etc. Benefits: Language allowance 13th Month bonus Performance Bonus Medical insurance \xef\xbc\x8cdental & optical allowance Attractive training and promotion EPF\xef\xbc\x8cSOCSO\xef\xbc\x8cEIS Diversity & multi racial culture
Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We\xe2\x80\x99ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence. With a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us. We are moved by passion. It defines us. It motivates us. It moves us forward. And it is part of everything we do.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5