Job Description

Background: Specialist and market leader in providing enterprise security system, integrated door access control, and total customization solution. Industry: Electrical Location: Manjung, Perak (based at project client site @ Manjung) Tenure: Permanent Working Hours: Mon-Fri Remuneration: Subject to experiences Position: Technical Support (CCTV/ELV) /Wireman :

• To understand overall technical support ticketing process and procedure
• Complete technical tasks and assignment according to ticketing system
• Track ticket status and make sure no missing SLA (service level agreement) complains
• To prepare daily and detail technical support report to customer
• Updating daily and weekly status reports when required to supervisor or manager in a timely manner
• Capable to perform technical fault findings
• Able to contribute to root cause analysis, rectification process and solutions
• To standby for ad hoc technical support in rotation basis
• Able to do site visit and gather information to assist Engineering team to prepare solution and proposal
• Perform schedule preventive maintenance service
• Complete schedule preventive maintenance checklist and report in a timely manner
• Complete any other tasks as assigned by the superior

Requirement :

• Candidates must possess minimum Diploma in IT, Computer Science, Electrical, Electronics or equivalent
• Candidates must possess a valid wireman PW4 or PW2 certificate from Suruhanjaya Tenaga (ST)
• Good in communication skills and fluent in English and Bahasa Malaysia
• Good in Microsoft Office
• Willing to work extra time, public holiday and weekend whenever necessary
• Possess own transport and willing to travel outstation from time to time
• Possess CIDB green card or NIOSH TNB pass is an added advantage
• Have some knowledge or experience in works related to CCTV System & Access Control is an added advantage

Fast Process! Shortlisted candidates will be notified via call/WhatsApp within 3 working day. Job Type: Full-time Salary: RM2,700.00 - RM4,000.00 per month Schedule:

• Monday to Friday

Application Question(s):

• Notice Period

Experience:

• Electrical Technical Support: 1 year (Preferred)