Job Description

Client Background: Specialist and market leader in providing enterprise security system, integrated door access control, and total customization solution . Industry: Electrical Location: Manjung, Perak Tenure: Permanent Working Hours: Mon-Fri Remuneration: up to RM 3500- Subject to experiences Position: Technical Support (CCTV/ELV) Wireman : To understand overall technical support ticketing process and procedure Complete technical tasks and assignment according to ticketing system Track ticket status and make sure no missing SLA (service level agreement) complains To prepare daily and detail technical support report to customer Updating daily and weekly status reports when required to supervisor or manager in a timely manner Capable to perform technical fault findings Able to contribute to root cause analysis, rectification process and solutions To standby for ad hoc technical support in rotation basis Able to do site visit and gather information to assist Engineering team to prepare solution and proposal Perform schedule preventive maintenance service Complete schedule preventive maintenance checklist and report in a timely manner Complete any other tasks as assigned by the superior Requirement : Candidates must possess minimum Diploma in IT, Computer Science, Electrical, Electronics or equivalent Candidates must possess a valid wireman PW4 or PW2 certificate from Suruhanjaya Tenaga (ST) Good in communication skills and fluent in English and Bahasa Malaysia Good in Microsoft Office Willing to work extra time, public holiday and weekend whenever necessary Possess own transport and willing to travel outstation from time to time Possess CIDB green card or NIOSH TNB pass is an added advantage Have some knowledge or experience in works related to CCTV System & Access Control is an added advantage If you are interested in the position, kindly apply directly online by clicking on the \'Apply\' button. Thank you.

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