Job Description

Client Background:

Specialist and market leader in providing enterprise security system, integrated door access control, and total customization solution.

Industry: Electrical

Location: Puchong

Tenure: Permanent

Working Hours: Mon-Fri

Remuneration: up to RM 3500- Subject to experiences

Position: (Technical Support (CCTV/ELV) Wireman)

:

To understand overall technical support ticketing process and procedure

Complete technical tasks and assignment according to ticketing system

Track ticket status and make sure no missing SLA (service level agreement) complains

To prepare daily and detail technical support report to customer

Updating daily and weekly status reports when required to supervisor or manager in a timely manner

Capable to perform technical fault findings

Able to contribute to root cause analysis, rectification process and solutions

To standby for ad hoc technical support in rotation basis

Able to do site visit and gather information to assist Engineering team to prepare solution and proposal

Perform schedule preventive maintenance service

Complete schedule preventive maintenance checklist and report in a timely manner

Complete any other tasks as assigned by the superior

Requirement :

Candidates must possess minimum Diploma in IT, Computer Science, Electrical, Electronics or equivalent

Candidates must possess a valid wireman PW4 or PW2 certificate from Suruhanjaya Tenaga (ST)

Good in communication skills and fluent in English and Bahasa Malaysia

Good in Microsoft Office

Willing to work extra time, public holiday and weekend whenever necessary

Possess own transport and willing to travel outstation from time to time

Possess CIDB green card or NIOSH TNB pass is an added advantage

Have some knowledge or experience in works related to CCTV System & Access Control is an added advantage

If you are interested in the position, kindly apply directly online by clicking on the "Apply" button. Thank you.

Sub Specialization : Engineering;Electrical / Electronics / Semi-conductor
Type of Employment : Permanent
Minimum Experience : 1 Year
Work Location : Selangor