Job Description

• We offer excellent career growth and a supportive, innovative environment with competitive benefits and work-life balance.

Requirements

• Expertise in troubleshooting networking protocols in WLAN technologies - 802.11, 802.11n, 802.11ac and 802.11ax
• Minimum possess Diploma in relevant field
• Minimum 1-year working experience
• Can speak in English, Bahasa Malaysia & Mandarin

Responsibilities

• Works directly with customers to resolve hardware, software, licensing issues.
• Assists customers with reported product failure, taking actions to resolve issues.
• Investigates and tests customer problems in a lab environment with hardware and software.
• Stays current on networking technologies and new product offerings.

Benefits

• Competitive Salary: Often includes base salary and performance-based incentives.
• Health Insurance: Coverage for medical, dental, and vision care.
• Retirement Plans: Options such as 401(k) or pension plans with company contributions.
• Paid Time Off: Vacation days, sick leave, and sometimes personal days.
• Career Development: Opportunities for training, certifications, and career advancement.
• Work-Life Balance: Flexible working hours or remote work options.
• Employee Discounts: Discounts on company products or services.
• Bonuses: Performance bonuses or profit-sharing opportunities.
• Professional Growth: Access to industry conferences, seminars, and workshops.
• Supportive Work Environment: Resources and tools to effectively perform job duties.
• Health and Wellness Programs: Gym memberships, wellness programs, or mental health support.

SkillsTroubleshooting Hardware Repair Customer Service Documentation NetworkingImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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