Technical Support Engineer

Kuala Lumpur, M14, MY, Malaysia

Job Description

If interested, Kindly share your CV at poonam.g@trinitywfs.com



Role: Technical Support Engineer- SCCM



Location: KL, Malaysia



Language: Mandarin + English(B1)



Working hrs:

Normal office hr, No weekend work (PH work required with RL given)

Experience: at least 3 years



Skillset



SCCM or WSUS / Window Server / SQL Communication



Tool:

Phone Support & Email (Teams Chat)

KPI Allowance:

Up to RM600 per month.

Strong experience engaging directly with enterprise customers. Excellent troubleshooting, communication, and presentation skills. At least SPM with 3 years relevant experiences. Good understanding with ITIL/Service Management knowledge. Ability to balance technical expertise with business acumen. Adaptability to change and strong teamwork skills. Fluent in Mandarin and English due to market serving is bilingual.

Technical Expertise Required:



Networking / SQL Database

SCCM/Configuration Manager (SME level, last 3 years): Application management, OS

deployment, driver/software updates, compliance, endpoint protection,

infrastructure design/admin, security & upgrades. Windows 10: Provisioning, servicing, Windows-as-a-Service with Config Mgr. Window Server Active Directory: Sites & Services, Group Policy, Certificate Services. Office 2016/Microsoft 365: Deployment & servicing. Intune & Cloud/Hybrid Solutions: Co-management, Autopilot, Cloud Management Gateway, Endpoint Analytics
Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM10,500.00 per month

Benefits:

Professional development
Work Location: In person

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Job Detail

  • Job Id
    JD1240319
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned